
Currently a business postgraduate student at Monash University majoring in Banking and Finance, with an interest in finance accounting and a passion for problem-solving. Well-versed in business operations, strategic planning and market analysis. Meanwhile has strong cross-department communication and collaboration skill, had several experiences of consumer service, willing to meet and solve any challenges. Wish to developed more practical skill as an intern accountant or financial analysts in Australian workforce environment. Consumer-service relate job opportunities are also seeking.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Confirmed appointments, communicated with clients and updated client records.
• Resolved customer problems and complaints.
• Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
Coursework: Tax Law, Financial Accounting Theory, Audit, Business statistics, Property Economics, Business Information System, Commercial Law
Travelling-lover, swimming, pop dancing, films and documentary.