Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Susanne Blythe

Brassall,Australia

Summary

With over seven years of aged care experience at Villa Maria Eastern Heights and more than two decades in logistics coordination at Toll Logistics, I offer a unique combination of empathy, adaptability, and practical care skills, along with proven organisational and teamwork capabilities. What sets me apart is my strong person-centred approach to care, attention to detail, and a genuine drive to improve the quality of life for those in my care.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Assistant in Nursing

Villa Maria
Eastern Heights, Queensland
05.2017 - 04.2025
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Provided emotional support and companionship to enhance patient well-being.
  • Educated patients and families on health management and care routines.
  • Ensured cleanliness and safety of patient environments and equipment.

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  • Encouraged independence among clients by teaching self-care skills and strategies for managing daily life tasks.
  • Coordinated and managed care by communicating with other healthcare professionals, such as nurses, and multidisciplinary teams.

Logistics Coordinator

Toll Logistics
port melbourne, VIC
01.1995 - 01.2017
  • Coordinated daily freight dispatch ensures timely deliveries with minimal disruptions to logistics schedules.
  • Built rapport with drivers, clients, and maintained smooth communication in teams.
  • Trained and mentored new staff.
  • Played a key role in meeting Toll Logistics' safety and service standards while supporting continuous improvement initiatives.
  • Coordinated shipments with carriers to ensure timely deliveries.
  • Managed inventory levels and tracked stock movements accurately.
  • Communicated with suppliers to resolve shipping discrepancies promptly.
  • Assisted in preparing documentation for customs clearance processes efficiently.
  • Trained new team members on logistics procedures and software systems effectively.
  • Responded quickly to customer inquiries about order status or changes in schedules.
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
  • Organized and monitored the shipment of products in accordance with customer requirements.
  • Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.

Education

CERTIFICATE 4 - Ageing Support

AGED CARE SERVICES
Ipswich, QLD
04.2025

Certificate 4 Occupational Health And Safety

HBA Learning Centres
Melbourne, VIC
05-2012

Skills

  • Patient care
  • Safety compliance
  • Emotional support
  • Interdisciplinary communication
  • Health education
  • Quick problem solver
  • Valid QLD driver's license
  • Strong organizational skills
  • Person-centred communication
  • Calm and level-headed under duress
  • Initiative and high problem solving skills
  • Team collaboration
  • End-of-life care

Certification

  • NDIS Card, Current
  • Police Check, Current
  • Blue Card, Current
  • First Aid and CPR Certificate, Expired, enrolled to refresh
  • NDIS Workers Orientation Module.
  • Fully licensed with a fully insured, registered roadworthy car.

References

  • Ann Gutsell RN, 0468943893, uenuku68@gmail.com
  • Jodie May EN, 0417578016, jodie.may@ches.com.au
  • Nicole Bell SRN, 0406943915, niesta84@me.com

Timeline

Assistant in Nursing

Villa Maria
05.2017 - 04.2025

Logistics Coordinator

Toll Logistics
01.1995 - 01.2017

CERTIFICATE 4 - Ageing Support

AGED CARE SERVICES

Certificate 4 Occupational Health And Safety

HBA Learning Centres
Susanne Blythe