Lisa Bower
Wheeler Heights,NSW
Summary
Knowledgeable Business Administrator seeking new opportunity. Offers comprehensive background in overseeing business operations and improving efficiency.
Strong attention to detail, which has been proven in all roles over the past 25+ years.
Strong customer service skills. Building great relationships with both clients and fellow employees is very important.
Overview
27
27
years of professional experience
Work History
Business Administrator / Operations Executive
Flow Industrial Group
04.2023 - Current
- Manage day-to-day development issues.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Manage human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Manage onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organize office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamline invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Contribute to policy updates, researching regulations to ensure company compliance.
- Manage filing system, entered data and completed other clerical tasks.
Creative Resources Manager
Elastic
07.2022 - 03.2023
- Partnered closely with senior leadership and creative team to accumulate and disseminate best practices.
- Handled client communications and led meetings, providing clear direction and consistent updates on design progress.
- Oversaw technical production and implementation of online creatives.
- Managed an internal team of creatives and extended team of regular freelance designers.
- Optimized internal workflows reducing bottlenecks increasing overall production rates.
- Coordinated resources effectively between multiple ongoing projects, ensuring optimal utilization of personnel and assets.
Senior Programming Executive – Kids Content
WarnerMedia
07.2017 - 07.2021
- Successfully executed programming operations for both Cartoon Network + Boomerang Channels - Australia and New Zealand
- Effectively planned, strategized, and analyzed both channels
- Managed the scheduling and sending of monthly EPG to affiliates
- Liaised closely with affiliates Foxtel (Australia) and Sky (New Zealand) and established close relationships
- Developed and created exciting opportunities for Marketing and Sales purposes and effectively drove viewership to channels
- Coordinated with Programming Operations and Presentation teams and helped ensure smooth and seamless transition from scheduling to on-air
- Ran the constant analysis of daily, monthly, and yearly ratings
Commercial Inventory Supervisor
Seven Network
01.2006 - 01.2016
- Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Liaised with Sales in regard to revenue and client placements
- Coordinated with various agencies in regard to material requirements and delivery
Commercial Inventory Scheduling Supervisor
MCN (Multi Channel Network)
01.2005 - 01.2006
- Managed commercial inventory placement & material requirements across 32 channels (Foxtel)
- Liaised with Sales in regard to revenue and client placements
- Liaised with Agencies in regard to material requirements & delivery
- Prepared daily schedule for on-air departments
- Supervised a team of 5 while ensuring smooth work processes
Traffic Manager
Network TEN
01.1998 - 01.2005
Education
High School Certificate -
Certificate IV -
Management
Skills
- Multimedia Visual Storytelling
- Content Production
- Multidepartment Operations Management
- Agency Management
- Cross-functional Resource Management
- Postproduction Oversight
- Team Itinerary Creation and Supervision
- Excellent Communication
- Production Schedule Creation & Management
- Technical Management
- Team Leadership
- People/Staff Management
- Crisis Management
- High Attention to Detail/Accuracy
- Friendly/Personable
- Highly Professional
- Great Communication
- Dedicated and Interpersonal Skills
- Operational excellence
- Customer-oriented
- Operations oversight
- Executive support
- Administrative skills
- Eye for detail
- Team leadership
- Quality management
- Deadline management
- Project management
- Relationship development
- Strong work ethic
- Team player
Timeline
Business Administrator / Operations Executive
Flow Industrial Group
04.2023 - Current
Creative Resources Manager
Elastic
07.2022 - 03.2023
Senior Programming Executive – Kids Content
WarnerMedia
07.2017 - 07.2021
Commercial Inventory Supervisor
Seven Network
01.2006 - 01.2016
Commercial Inventory Scheduling Supervisor
MCN (Multi Channel Network)
01.2005 - 01.2006
Traffic Manager
Network TEN
01.1998 - 01.2005
Certificate IV -
Management
High School Certificate -
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