Summary
Overview
Work History
Education
Skills
Programs
Timeline
Generic

Lisa Brauman

Bayswater,VIC

Summary

Office Manager and Administrator with 20+ years experience improving operations, streamlining processes and supporting high-performing teams across healthcare, education, clinical research and environmental services. A proven record of implementing new systems, supporting organisational growth and delivering exceptional client and staff support. Recognised for building strong relationships, driving efficiency and ensuring operational excellence.

Overview

15
15
years of professional experience

Work History

Office Manager

Platypus Environmental Services
03.2023 - Current
  • Oversaw administration functions during a period of rapid company growth, implementing new systems and processes to support supervisors and management.
  • Create a centralised database used by supervisors to schedule and oversee projects across Victoria, ensuring timely delivery to client deadlines.
  • Introduced and maintained staff training and HR compliance trackers, streamlining onboarding and ongoing training requirements.
  • Managed high volume invoicing and payroll support, generating payroll reports for accounts team.
  • Provide ongoing administration support to supervisors and the Operations Manager, improving workflow efficiency.

Clinical Education Administrator

Sexual Health Victoria
10.2017 - 01.2023
  • Supported successful rollout of a new Student Management System (Arlo) replacing VetTrak.
  • Coordinated the rapid transition from face-to-face to online training delivery during COVID, ensuring minimal disruption.
  • Implemented an online clinical placement booking system, eliminating manual processes and improving efficiency.
  • Provided end-to-end administration for 15+ courses, including enrolments, course set-up, materials, catering and guest speaker coordination.
  • Delivered high quality customer service, improving student satisfaction and repeat enrolments.
  • Managed course surveys (Survey Monkey) and accreditation reporting (RACGP points)

Clinical Trials Administrator; Team Leader

Neuroscience Trials Australia
06.2016 - 10.2017
  • Led a team of 5 administrators supporting 32 Clinical Research Associates, Project Managers and Operations staff.
  • Designed and implemented a job allocation system, improving task tracking and resource management.
  • Produced administration resourcing reports and advised management on workload distribution.
  • Coordinated logistics for clinical trials, including documentation, site supply and meeting arrangements.

Clinical Trials Administrator/Project Assistant

Neuroscience Trials Australia
04.2010 - 06.2016
  • Provided administrative support to a large team across multiple clinical trials, including maintaining master files, randomisation records and site communication.
  • Coordinate domestic and international conferences and seminars, managing travel, venue hire and professional booth setups.
  • Maintained study website and created newsletters, brochures and patient information materials.
  • Liaise with investigational sites across Australia ensuring adequate supply of investigational product and providing open lines of communication ensuring smooth operations.
  • Participate in onsite visits to assist Clinical Research Associates with the monitoring of clinical trials.

Education

B.A. - Social Science

La Trobe University
Bundoora

Skills

  • Office management
  • Systems implementation
  • HR administration and compliance
  • Finance and payroll support
  • Stakeholder engagement
  • Database management
  • Event coordination
  • MS Office Suite
  • SharePoint and Assignar
  • Maximo and Arlo
  • Moodle and SurveyMonkey

Programs

  • Microsoft office: Word/Excel/PowerPoint/Teams/Outlook/SharePoint/OneDrive/Publisher
  • Xero
  • Assignar
  • Maximo (Melbourne Water internal system)
  • Best Practice – Practice Management Software
  • Arlo – Student Management System
  • VetTrak – Student Management System
  • Moodle – Learning Management System
  • SurveyMonkey

Timeline

Office Manager

Platypus Environmental Services
03.2023 - Current

Clinical Education Administrator

Sexual Health Victoria
10.2017 - 01.2023

Clinical Trials Administrator; Team Leader

Neuroscience Trials Australia
06.2016 - 10.2017

Clinical Trials Administrator/Project Assistant

Neuroscience Trials Australia
04.2010 - 06.2016

B.A. - Social Science

La Trobe University

Similar Profiles

CREATE PROFILE
Lisa Brauman