Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Bunn

Canberra,ACT

Summary

Creative Visual Merchandiser with expertise in overstock management and retail sales campaigns. Contributes unwavering work ethic and commitment to quality. Known for customer-focused initiatives and knowledgeable about modern merchandising.

Creative thinking and problem solving:

Lateral thinking - Devise new ways to carry out tasks bringing an unorthodox perspective to solving problems.

Customer Service

Hands-on retail sales and hospitality experience with a focus on excellent customer service, to achieve a high level of customer satisfaction.

Critical and strategic thinking:

critically evaluate research in the psychological literature and apply theories to real-world problems.

Overview

33
33
years of professional experience

Work History

Bartender

The Erskineville Hotel
06.2023 - 12.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

The Union Hotel
01.2022 - 05.2023

Vineyard Worker

MTH Labour Solutions
01.2022 - 04.2022
  • Enhanced vineyard productivity by diligently pruning, training, and thinning grapevines.
  • Assisted in proper trellis installation and maintenance, providing optimal support for growing vines.
  • Complied with all applicable safety regulations and procedures while working on the vineyard, minimizing potential risks for oneself and fellow workers.
  • Removed weak and diseased shoots from vines to improve space and resource availability for healthy shoots to grow.
  • Picked grapes at correct time and sorted by quality for further processing into vineyard wines.

Harvest Trail, Fruit Picker, Maintenance

Costa Group
11.2020 - 08.2021
  • Picked and arranged fruit following specified instructions.
  • Harvested high volumes of ripe, quality fruits from fields and orchards.
  • Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
  • Removed and discarded damaged fruits to improve harvest quality.
  • Exceeded daily quotas consistently by maintaining a fast pace while prioritizing safety and accuracy.

Baby & Kids Fashion Designer and Retail Store

Hullubullu Business Owner
03.2006 - 02.2018

Lisa has worked for major fashion retailers as head of their Visual Merchandising Departments for over 20 years. From the humble beginnings at a market stall in Glebe, Lisa opened her first Hullubullu store in the inner Sydney precinct of Newtown, closely followed by a second store at Bondi Beach. By the fourth year Hullubullu kids expanded yet again, offering a unique wholesale collection. Hullubullu’s collection was all about fun and flair, funky and distinctive clothing for children who want to stand out in the crowd with pieces designed to celebrate uniqueness and encourage self-expression. The label embraced a unique and playful ethos, from vibrant colours to whimsical patterns.

https://youtu.be/vPyqE4Y9A4k?si=2smVXBLuK_-xMzmB

Cleaning Services

Liberation Cleaning, Co- Business Owner
01.2015 - 08.2017

Lisa and partner make a meticulous team, providing janitorial and household cleaning services for the home and office. Organised, diligent and skilled, with an eye for detail and consistent high quality cleaning. We pride ourselves on punctuality and working in a timely manner while always accommodating customer needs.

HIGHLIGHTS; Residential, office, end of lease, deep cleans, flexible and reliable, washing and laundry service available.

National Senior Showroom Merchandiser

KIng Furniture
02.2014 - 04.2015
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.

National Visual Merchandiser

Bras N Things
01.2000 - 12.2001

Core Skills - Commercial awareness, Visual composition, Marketing, trend awareness and creative ability.

The role off visual merchandiser has become increasingly pivotal as trends continuously shift and

customer preferences evolve. Working closely with brand managers and design team to create a company image that reflected the directors’ expectations and a proven track record in creating exceptional floor layouts for high end women's fashion that attract customer attention and increase sales.

Develop merchandising strategies that reflected the company image.

Co-ordinate seasonal fashion shoots including the selection of models portfolios that reflect the desired seasonal look. Prepare props, backdrops and lighting for fashion shoots both in studio and on location.

Develop and implement national visual merchandising direction

Design window displays from new arrival merchandise or promotional merchandise. Design merchandising floor layout with new arrival stock in conjunction with any promotional product and discontinued lines. Liase with State Managers for weekly stock consolidation transfer lists. Include in-depth knowledge of all store merchandise related policies and procedures. Target outcome - All stores reflect the desired company image as per merchandising manual. KPI - Weekly sales reports highlighting increases in sales for promotional merchandise.

National Visual Merchandiser

Events Fashion
05.1994 - 02.1999
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Increased customer traffic through effective window displays that showcased new products and promotions.
  • Created interior displays to promote products in alignment with corporate sales objectives.

State Visual Merdhandiser

Witchery
04.1991 - 01.1993
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.

Regional Visual Merchandiser

Portmans
  • Developed a thorough understanding of regional market trends, tailoring visual strategies accordingly to drive sales growth.
  • Kept current with industry trends through regular attendance at trade shows and conferences, applying insights gained to improve regional merchandising efforts.
  • Actively sought feedback from customers regarding merchandise presentation effectiveness, using insights to guide future improvements.
  • Established strong relationships with vendors, ensuring timely delivery of fixtures and materials required for seasonal updates.

Regional Visual Merchandiser

Katies Fashions
  • Enhanced store aesthetics by implementing innovative visual merchandising strategies and techniques.
  • Regularly updated store signage and promotional materials, ensuring accurate and timely representation of current offers.
  • Streamlined merchandise presentation processes, reducing time spent on store resets while maintaining high-quality results.
  • Kept current with industry trends through regular attendance at trade shows and conferences, applying insights gained to improve regional merchandising efforts.

Education

Master of Arts - Psychology

University New England
Armidale NSW
12.2024

Bachelor of Arts - Psychological Science

University New England
Armidale NSW
12.2017

Bachelor of Science - Pharmacology, Cell Physiology

University of Sydney
Sydney, NSW
11.2007

Skills

  • Merchandise presentation
  • Creative concept development
  • Window Display Design
  • Competitor Analysis
  • Fashion Trend Analysis
  • Employee Coaching
  • Adaptability and Flexibility
  • New Store Setups
  • Customer experience
  • Sales expertise

Timeline

Bartender

The Erskineville Hotel
06.2023 - 12.2023

Bartender

The Union Hotel
01.2022 - 05.2023

Vineyard Worker

MTH Labour Solutions
01.2022 - 04.2022

Harvest Trail, Fruit Picker, Maintenance

Costa Group
11.2020 - 08.2021

Cleaning Services

Liberation Cleaning, Co- Business Owner
01.2015 - 08.2017

National Senior Showroom Merchandiser

KIng Furniture
02.2014 - 04.2015

Baby & Kids Fashion Designer and Retail Store

Hullubullu Business Owner
03.2006 - 02.2018

National Visual Merchandiser

Bras N Things
01.2000 - 12.2001

National Visual Merchandiser

Events Fashion
05.1994 - 02.1999

State Visual Merdhandiser

Witchery
04.1991 - 01.1993

Regional Visual Merchandiser

Portmans

Regional Visual Merchandiser

Katies Fashions

Master of Arts - Psychology

University New England

Bachelor of Arts - Psychological Science

University New England

Bachelor of Science - Pharmacology, Cell Physiology

University of Sydney
Lisa Bunn