LISA CABOUT
Russell Island ,Qld
Summary
Productive Phlebotomist offering 18 years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients. Great with working and talking to patients.
Overview
20
20
years of professional experience
Work History
SENIOR PHLEBOTOMIST
Australian Clinical Labs
01.2019 - Current
- Managed a wide variety of customer service and administrative tasks as the only phlebotomist in the clinic
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Glucose tolerance test, UBT test
- Logged patient information and recorded the results
- Performed blood-testing functions on patients
- Ensured optimal quality and quantity of samples
- Ensured all needles, vials and other equipment into sterilisation
PHLEBOTOMIST
Mater Hospital
, QLD
01.2009 - 01.2018
- Interviewed patients to obtain medical information.
- Collected blood,and other laboratory specimens and prepared them for lab testing
- Obtained blood samples for medical testing and transfusion
- Used veni puncture and capillary puncture methods to produce specimens for the lab
- Collected and tagged specimens exactly as outlined in each medical requisition
- Carefully packaged each specimen and ensured a timely delivery to the lab
- Maintained an organized workstation to ensure infection control
- Liaised with the patient to build a relationship of trust to minimize discomfort
- Calmed anxious patients and distracted them by engaging in conversation
- Performed receptionist duties when required.
PHLEBOTOMIST
Queensland Health (Various Locations)
01.2004 - 01.2009
- Collected blood samples from patients
- Liaised with patients daily building strong rapports
- Adhered to strict guidelines to avoid mistakes
- Exercised attention to detail to perform duties with care and diligence
- Assisted with laboratory duties
Education
Certificate of Completion (First Aid) -
BUSINESSWISE FIRST AID TRAINING
05.2021
Certificate IV - Pathology, Specimen Collection & Phlebotomy
BETARAY TRAINING ACADEMY
10.2006
Certificate III - Pathology, Specimen Collection & Phlebotomy
MATER EDUCATION CENTRE
04.2004
LICENSE - Hepatitis Check All Ok
_____________
Skills
- Customer service
- Decision-making
- Teamwork & independent work
- Organizational
- Needle placement
- Infection prevention
- Communication (Oral and Written)
- Time management
- Recordkeeping
- Sharps Disposal
- Computer skills
References
- CINDY MCKENNA | Manager, Australian Clinic Labs | 0412 462 432
- Tracey Griffiths. Mater pathology
- Russell Island 0420 716 757
Timeline
SENIOR PHLEBOTOMIST
Australian Clinical Labs
01.2019 - Current
PHLEBOTOMIST
Mater Hospital
01.2009 - 01.2018
PHLEBOTOMIST
Queensland Health (Various Locations)
01.2004 - 01.2009
Certificate of Completion (First Aid) -
BUSINESSWISE FIRST AID TRAINING
Certificate IV - Pathology, Specimen Collection & Phlebotomy
BETARAY TRAINING ACADEMY
Certificate III - Pathology, Specimen Collection & Phlebotomy
MATER EDUCATION CENTRE
LICENSE - Hepatitis Check All Ok
_____________
Similar Profiles
Dale RichardsDale Richards
Scientific Officer at Australian Clinical LabsScientific Officer at Australian Clinical Labs
Homa MollazeiHoma Mollazei
Phlebotomist at Australian Clinical LabsPhlebotomist at Australian Clinical Labs
Mandeep KaurMandeep Kaur
Senior Phlebotomist [Team Leader] at Australian Clinical LabsSenior Phlebotomist [Team Leader] at Australian Clinical Labs