Lisa Chester-Master
Wynnum,Australia
Summary
Dedicated and compassionate Clinical Nurse with over 12 years of experience in paediatric and infant care, seeking to leverage my extensive expertise in family-centred care, team collaboration, and system improvement as a Clinical Nurse Consultant in Infant Surgical Care. Committed to supporting the Surgical Division's integration of inpatient infants into home surgical wards by implementing evidence-based frameworks and enhancing communication between staff, parents, and infants. Eager to contribute to the planning and delivery of high-quality, safe, and effective care for infants and their families within the Queensland Children's Hospital.
Overview
12
12
years of professional experience
Work History
Clinical Nurse
Queensland Children’s Hospital
06.2016 - Current
- Leader of 52 nurses and nursing activities in 24-bed ward by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Developed and maintained a high level of knowledge, skills, and abilities in paediatric and infant care.
- Undertook ongoing professional development and contributed to the development of other staff members.
- Developed and maintained collaborative relationships with healthcare providers from various multidisciplinary teams.
- Served as a role model and demonstrated senior leadership in the specialty, promoting best practices in family-centred care.
- Maintained oversight of all patients' acuity and care requirements to ensure streamlined and efficient care.
- Accountable for delivery of contemporary nursing practice, patient outcomes, and achievement of service performance targets.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
Clinical Nurse
Queensland Children’s Hospital
07.2022 - 11.2022
- Provided senior expertise to respiratory patients and their families, ensuring high-quality care.
- Coordinated and ran specialized outpatient clinics in collaboration with Respiratory Consultants.
- Delivered 1:1 respiratory education for patients and families, enhancing their understanding and management of respiratory conditions.
- Acted as the primary educator for staff members regarding respiratory patients, promoting best practices.
Acting Nurse Unit Manager
Queensland Children’s Hospital
02.2022 - 03.2022
- Managed the care and oversight of 52 staff members and 24 patients, ensuring high standards of care and safety.
- Utilized VROSTER to plot and manage staff members' shifts and movements, ensuring optimal staffing levels.
- Collected and analyzed patient, service, and data to produce reports for efficient and cost-effective care.
- Focused on budget planning and financial accountability, contributing to the ward's financial management.
- Played a key role in the hospital ward reconfiguration project, ensuring the safe integration of infants into surgical home wards.
- Implemented frameworks to support the delivery of infant-specific care, underpinned by evidence-based principles.
- Led change through service-wide quality and service improvement activities
- Coordinated mentoring, preceptorship, and role modelling, promoting the value of nursing within the healthcare team.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Registered Nurse
Queensland Children’s Hospital
03.2015 - 06.2016
- Provided collaborative family-centered care to babies and their families, ensuring high standards of professional nursing care.
- Provided targeted care and treatment to patients under 12 months of age
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Maintained effective communication with multidisciplinary teams to ensure comprehensive patient care.
- Conducted ongoing monitoring and evaluations of medically and surgically unwell infants, and updated clinical supervisors with current information.
- Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
Registered Nurse
Lady Cilento Children’s Hospital
11.2014 - 03.2015
- Provide care for cardiac, oncology and liver transplant patients
- Provide cardiac discharge education to families including CPR and post surgical care
- Utilise and communicate appropriately with multidisciplinary teams to ensure patients receive adequate care and support whilst undergoing chemotherapy or cardiac surgery
Registered Nurse
Mater Children’s Hospital
07.2013 - 11.2014
- Provide quality care by actively promoting a holistic approach focusing on individual needs for medical and surgical patients between the ages of 1 day to 12 months
- Comply with relevant standards, models, frameworks and policies to 8 South by ensuring a current AHPRA registration and working within an appropriate scope of practice in accordance with the Australian Nursing and Midwifery Council framework
- Preceptoring, teaching and mentoring student nurses by leading by example and providing adequate constructive feedback in order to enhance their skills and patient care
Registered Nurse
Mater Children’s Hospital
02.2013 - 07.2013
- Provide a caring and safe environment for medical patients between the ages of 1 to 16 years
- Actively involved in education and learning opportunities relevant to paediatric medical nursing
- Advocate for patients and maintain adequate communication with multi-disciplinary teams in order to ensure effective patient care
Education
Bachelor of Nursing -
University of Queensland
Brisbane, QLD11-2022
Post Graduate Certificate - Paediatric Healthcare
University of Tasmania
TAS08-2015
EPIQ - Acute Paediatric Program
Mater Children's Hospital
South Brisbane12-2013
Graduate Nursing Program - Paediatrics
Mater Children's Hospital
South Brisbane12-2013
High School - Grade 6 - Grade 12
Moreton Bay College
Brisbane, QLD11-2009
Skills
- Leadership and Management: Advanced level of autonomous clinical and professional practice, decision-making, and operational leadership
- Family-Centered Care: Expertise in delivering compassionate, evidence-based care that integrates psychological, social, emotional, spiritual, and physical needs
- Team Collaboration: Proven ability to work effectively within multidisciplinary teams, fostering positive teamwork and communication
- System Improvement: Experience in implementing frameworks and system improvements to enhance patient care and outcomes
- Financial and Resource Management: Skilled in budget planning, financial accountability, and optimizing resource utilization
- Education and Mentorship: Strong background in mentoring, preceptorship, and promoting a culture of learning and professional development
- Communication: High-level interpersonal, communication, and negotiation skills with healthcare teams, patients, and families
- Quality and Risk Management: Proficient in quality and risk management frameworks, ensuring safe and high-quality care
- Clinical Expertise: Advanced knowledge and skills in pediatric and infant care, including respiratory and gastroenterology patients
- Research and Evidence-Based Practice: Commitment to evidence-based practice and involvement in research and quality improvement activities
Timeline
Clinical Nurse
Queensland Children’s Hospital
07.2022 - 11.2022
Acting Nurse Unit Manager
Queensland Children’s Hospital
02.2022 - 03.2022
Clinical Nurse
Queensland Children’s Hospital
06.2016 - Current
Registered Nurse
Queensland Children’s Hospital
03.2015 - 06.2016
Registered Nurse
Lady Cilento Children’s Hospital
11.2014 - 03.2015
Registered Nurse
Mater Children’s Hospital
07.2013 - 11.2014
Registered Nurse
Mater Children’s Hospital
02.2013 - 07.2013
Bachelor of Nursing -
University of Queensland
Post Graduate Certificate - Paediatric Healthcare
University of Tasmania
EPIQ - Acute Paediatric Program
Mater Children's Hospital
Graduate Nursing Program - Paediatrics
Mater Children's Hospital
High School - Grade 6 - Grade 12
Moreton Bay College
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