Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Close

Brisbane ,QLD

Summary

Driven Sales Merchandiser from Fresh Selections, adept in visual merchandising and CRM, increased sales through strategic product placement and strong client relationships. Excelled in vendor negotiations and inventory management, ensuring optimal stock levels and cost savings. Known for outstanding customer service and team training, consistently surpassing sales targets.

Overview

4
4
years of professional experience

Work History

Sales Merchandiser

Fresh Selections
08.2020 - Current
  • Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
  • Increased sales by establishing strong relationships with clients and understanding their needs.
  • Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
  • Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
  • Facilitated open lines of communication between retail partners and corporate headquarters, providing valuable feedback on various aspects of the business such as product performance, pricing adjustments, or promotional campaigns.
  • Conducted regular store visits to ensure proper execution of merchandising strategies, maintaining a professional store appearance.
  • Assisted store managers in crafting visually appealing merchandise displays that aligned with seasonal themes or promotions.
  • Trained new sales merchandisers on company policies, products, and best practices to ensure consistent high-quality performance across the team.
  • Maintained detailed records of customer interactions and preferences, enabling the company to refine its marketing strategies and better cater to client needs over time.
  • Organized successful in-store events that attracted new customers and boosted overall sales figures.
  • Monitored competitor activities and trends, adjusting strategies accordingly to maintain a competitive edge in the market.
  • Negotiated favorable pricing agreements with vendors, resulting in cost savings for the company.
  • Improved inventory management through accurate forecasting and ordering, reducing stock-outs and overstocks.
  • Implemented effective loss prevention measures to minimize shrinkage and protect company assets.
  • Consistently met or exceeded assigned monthly sales targets through diligent planning efforts coupled with exceptional interpersonal skills when interfacing with clients.
  • Developed strategic merchandising plans for product placement and promotion, resulting in higher revenue.
  • Managed budget allocations for promotional materials and resources, ensuring optimal return on investment for marketing efforts.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Cultivated relationships with wholesalers and distributors to increase inventory availability.

Education

High School Certificate -

Bingara Central School
Bingara, NSW
12.1989

Skills

  • Goal-Oriented
  • Sales Strategies
  • Brand Awareness
  • Visual Merchandising
  • Performance Tracking
  • Window displays
  • Promotional planning
  • Friendly and outgoing
  • Reliable and punctual
  • Active listener
  • Retail knowledge
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Product inventory counts
  • Stock Rotation
  • Pricing and Signage Updates
  • Stock replenishment
  • Planogram design
  • Space Planning
  • Customer Relationship Management (CRM)
  • Store maintenance
  • Merchandise planning
  • Sales Techniques
  • Markdown procedures
  • Vendor Relations

Timeline

Sales Merchandiser

Fresh Selections
08.2020 - Current

High School Certificate -

Bingara Central School
Lisa Close