Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Cordwell

Geeveston,TAS

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

26
26
years of professional experience

Work History

Payroll Officer

Woolworths Huonville
04.2007 - 12.2018
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Managed payroll data entry and processing for Number employees to comply with predetermined company guidelines.
  • Managed and updated employee benefits information.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Processed timecards and payroll data for team of employees.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained confidentiality of employee records and payroll information.
  • Generated reports to track employee time and attendance.
  • Completed payroll accurately and timely to meet employee expectations.
  • Assisted with recruitment and onboarding of new employees.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Performed data entry tasks and maintained accurate records of employee payroll information.

Casual Retail Assistant

Tahune Airwalk
12.2022 - Current
  • Built relationships with customers and community to promote long term business growth.
  • Consulted with businesses to supply accurate product and service information.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.

Certified Teacher Assistant

Huonville Primary School
04.2020 - Current
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Provided instructional support to students unable to attend regular classes.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.

Customer Service Manager

Woolworths Huonville
04.1997 - 04.2007
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Took ownership of customer issues and followed problems through to resolution.
  • Kept accurate records to document customer service actions and discussions.
  • Followed through with client requests to resolve problems.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Retail Assistant

IGA Supermarket
05.2018 - 07.2020
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Year 10 -

Geeveston District High School
Geeveston, TAS
12.1994

Skills

  • Assigning Tasks
  • Money Transfer Systems
  • Time Management
  • Customer Assistance
  • Teamwork and Collaboration
  • Documentation and Recordkeeping
  • Exceeding Customer Expectations
  • Strong Communication and Interpersonal Skills
  • Positive Customer Engagement
  • Goal-Driven
  • Leadership
  • Excellent Written and Verbal Communication
  • Team Cooperation
  • Flexible Hours
  • Computer Proficiency and Microsoft Office

Timeline

Casual Retail Assistant

Tahune Airwalk
12.2022 - Current

Certified Teacher Assistant

Huonville Primary School
04.2020 - Current

Retail Assistant

IGA Supermarket
05.2018 - 07.2020

Payroll Officer

Woolworths Huonville
04.2007 - 12.2018

Customer Service Manager

Woolworths Huonville
04.1997 - 04.2007

Year 10 -

Geeveston District High School

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Lisa Cordwell