Summary
Overview
Work History
Skills
Certification
Timeline
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Lisa Creswell

Edge Hill,QLD

Summary

Accommodation manager with a proven track record at Mantra Trilogy Cairns, excelling in small business operations and financial management. Known for exceptional guest relations and meticulous attention to detail, I successfully enhanced guest experiences while maintaining high standards of cleanliness and organization. I am a dependable team player with strong communication skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Accomodation/Owner Manager

Self Employed at Mantra Trillgy Cairns
06.2022 - 04.2025

I owned and managed a dual key 2 bedroom 2 bathroom apartment on the Cairns Esplanade at the Trilogy Mantra.

I managed online bookings, enquiries and special requests.

Each new guest i met personally on arrival.

I accommodated guests from all over the world.

My calendar allowed for 1 night stays which required organisation each day to ensure clean linen and supplies. I did all the cleaning of linen and towels and also the cleaning of the apartment myself to a very high standard.

ECA

Masonic Care Tasmania
11.2013 - 02.2022

Individual support

Assisted daily living

Meal prep

Care plan/documenting

Secure unit dementia care

Daily activity planning

Bar/Accomodation Supervisor

Beachside Hotel/Motel
09.2005 - 05.2012

Skills

  • Small business operations
  • Verbal and written communication
  • Marketing
  • Financial management
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Computer skills

Certification

Certificate 3 Individual Supporr

Timeline

Accomodation/Owner Manager

Self Employed at Mantra Trillgy Cairns
06.2022 - 04.2025

ECA

Masonic Care Tasmania
11.2013 - 02.2022

Bar/Accomodation Supervisor

Beachside Hotel/Motel
09.2005 - 05.2012

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Lisa Creswell