Lisa De Bont
Pelican Waters,Qld
Summary
Dedicated Support Worker with Endeavour Foundation, skilled in daily living assistance and crisis intervention. Successfully enhanced client independence through personalized care and effective communication. Developed strong relationships with clients and families, ensuring emotional support and well-being. Proven ability to adapt in dynamic environments while maintaining high standards of care and safety.
Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Support Worker
Endeavour Foundation
11.2002 - Current
- Assisted clients with daily living activities to promote independence and well-being.
- Supported implementation of care plans by coordinating with healthcare professionals and family members.
- Maintained accurate documentation of client interactions and progress to ensure continuity of care.
- Learned and applied safety protocols to create a secure environment for clients and staff.
- Engaged clients in recreational activities to enhance social interaction and mental stimulation.
- Collaborated with team members to identify areas for improved service delivery and client satisfaction.
- Participated in training sessions to develop skills in crisis intervention and conflict resolution techniques.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
Education
Sunshine Coast Tafe
11-2004
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Daily living assistance
- Cleaning and sanitizing
- Active listening
- Mobility assistance
- Relationship building
- Behavioral support
- Meal preparation
- Meal planning and preparation
- Transportation assistance
- Life skills development
- Professional boundaries
- Cultural sensitivity
- Clean driving record
- Mobility support
- Community integration
- Recreational activities
- Critical thinking
- Budgeting and financial management
- Conflict resolution
- Troubleshooting
- Empathy and patience
- Verbal and written communication
- Medication administration
- Documentation
- Activity planning
- Documentation and reporting
- Crisis intervention
- Crisis management
- Risk management
- Housekeeping and laundry
- Basic caregiving
- Client assessment
- Personal care assistance
- First aid and CPR
- Disability care
- Skill building
- Teamwork and collaboration
- Multitasking
- Problem-solving
- Excellent communication
- Patient support
- Organizational skills
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Support Worker
Endeavour Foundation
11.2002 - Current
Sunshine Coast Tafe