Lisa Dickinson
Claremont,NSW
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
14
14
years of professional experience
Work History
Housekeeper
Ahl Group
10.2022 - Current
- Returned emptied garbage receptacles to proper locations.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Changed bed linens and collected soiled linens for cleaning.
- Sorted, laundered and put away various laundry items.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Rotated linens in storerooms and replenished when supplies ran low.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Disposed of trash and recyclables each day to avoid waste buildup.
Canteen Supervisor
Healthy Canteens
01.2012 - 12.2019
- Strengthened communication skills through regular interactions with others.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong communication and organizational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines.
- Delivered services to customer locations within specific timeframes.
Food and Beverage Attendant
ANZ Stadium
02.2010 - 07.2017
- Conducted quality checks on food items before serving them to guests, ensuring consistency in taste and presentation standards were met every time.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported management in implementing new policies or procedures as needed for continuous improvement efforts within the establishment.
- Managed inventory levels effectively, reducing waste and maintaining optimal stock levels for efficient operations.
- Provided attentive service and proactively assessed guest needs.
- Established rapport with customers by providing friendly and attentive service.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Education
High School Diploma -
Whalan High School
Whalan NSW10.1999
Skills
- Cleaning bathrooms
- Steam-Operated Sterilizers
- Supply Replenishment
- Hazardous chemical training
- Cleaning and organizing abilities
- Electronic Communication
- Staff Training
- Bed making proficiency
Timeline
Housekeeper
Ahl Group
10.2022 - Current
Canteen Supervisor
Healthy Canteens
01.2012 - 12.2019
Food and Beverage Attendant
ANZ Stadium
02.2010 - 07.2017
High School Diploma -
Whalan High School
Similar Profiles
Anisha RaniAnisha Rani
Responsible Gaming Officer /Coffee Barista at Ahl GroupResponsible Gaming Officer /Coffee Barista at Ahl Group
Tapuwa Gerald SengayiTapuwa Gerald Sengayi
Chef at Ahl GroupChef at Ahl Group
Chris MeritonChris Meriton
Main Bartender at Cheeky Squire- AHL GroupMain Bartender at Cheeky Squire- AHL Group