Lisa Distant
Tanah Merah,Australia
Summary
Dynamic professional with a proven track record in scheduling and planning, honed at Queensland Police Service. Expert in leveraging strong organizational skills and effective communication to streamline operations and enhance team efficiency. Demonstrates professional discretion and excels in project coordination, achieving significant improvements in workflow and resource allocation.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Scheduling Officer
Queensland Police Service
Oxley, Australia
06.2022 - Current
- Plan and develop rosters for staff and venue scheduling for the Recruit Training Program, in collaboration with management.
- Coordinated leave management, verified employee entitlements, and allocated staff effectively.
- Effectively managed multiple email accounts for organizational purposes.
- Facilitated onboarding process by consulting with Superintendent and Inspector for district-assigned rotational staff.
- Collaborated with senior management to anticipate workforce resource needs.
- Handled financial processes in recruit training, focusing on corporate cards and SAP invoices.
- Travel - Streamlined itinerary planning by managing bookings on government-approved online tools.
EA – Part Time
Miss Efficiency Bookkeeping
08.2019 - 07.2020
- Developed newsletters to enhance brand engagement.
- Managed financial records via Xero data entry.
- Ensured efficient operation of administrative functions, supporting bookkeepers by addressing client needs.
Service Desk Officer A03
Qld Health – CISSU (Clinical Information System Support Unit)
Eight Mile Plains, Australia
11.2014 - 04.2015
- Provided client-focused assistance to ensure seamless operation of the Laboratory Information System.
- Facilitated the redirection of requests by maintaining detailed logs and implementing priority protocols.
- Collaborated with Service Desk team to facilitate timely escalation of Service Requests.
- Managed system provisioning tied to pathology logging.
- Assist with continuous improvement of service management processes, standards, tools and methodologies within the branch
Administrative Assistant
Queensland Health – CSSU – Breast Screen Qld
Brisbane, Australia
03.2008 - 08.2008
- Answering Phones, taking minutes at meetings,
- Travel arrangements - booking travel for Project Managers and preparing travel documentation for Travel Hub
- Event coordinating, setting up conferences and meetings
- Diary Management, Ordering Stationery, Ordering catering for all conferences
Clinical Coordinator (Griffith University to Qld Health Placements)
Griffith University School of Medicine
Meadowbrook, Australia
10.2006 - 05.2007
- Coordinate and guide medical students for placements between University settings and Logan hospital clinical placements.
- Facilitated collaboration between medical students, registrars, and clinicians during clinical sessions.
- Contact Registrars / Clinicians to confirm training sessions
- Enhance timetables with Python for Med platform.
- Room bookings for tutorials and seminars
- Facilitated partnerships among Clinical Placement teams and coordinators to support academic objectives within the institution.
- Attend Clinical Coordinator and Admin meetings on a weekly basis
- Report to senior program co-coordinator and Clinical Sub-Dean on a regular basis
- Year 3 – contacting Administration Officers for each discipline to source & update new student handbook on Clinicians / Registrars
- Collaborated with outpatients and disciplines to gather rosters of clinicians and registrars.
Administrative Assistant - PA: To Professor Rod McClure
Griffith University School of Medicine
Meadowbrook, Australia
08.2006 - 09.2006
- Booking flights, accommodation, cars and conference registrations for Professors, Doctor's and RA's
- Entering & processing travel requests on Griffith portal to be paid
- E-mails and bookings via Lotus notes
- Organising Meetings, conferences - Booking venue, catering
- Canvassing delegates
- Allocating purchases and payments to appropriate accounts in Griffith portal processing of timesheets for casual staff & Research assistants
- Updating databases - Staff leave, research/ grant accounts, Distribution of mail, - internal and external
Account Manager / Human Resources
Office National Yatala Pty Ltd
Yatala, Australia
03.2001 - 06.2005
- Account manager & Customer Service, Internal telephone sales
- Accounts Payable - 2IC when the owners were away
- Implementing Staff positions, liaising with Wage line, determine staffing numbers skills and needs to meet the organisation's objectives
- Provide advice and information to management and employees on personnel policies and procedure
- Help implement organisational changes, with in the company, Responsible for staffing matters
- Advise employees on work matters, career development, personal problems and industrial matters, and organise first aid and social activities gather information on the function of each area and the specific duties undertaken by each individual, by talking with management and interviewing other staff
Education
Redeemer Lutheran College
RochedaleSkills
- Scheduling/Planning
- Strong Organizational Skills
- Proficient Verbal and Written Skills
- Demonstrating Professional Discretion
- Independent and Team-Oriented
- Task delegation
- Meeting planning
- Decision-making
- Project coordination
- Effective communication
References
- Inspector Jane FITZGERALD, Recruit Training QPSA Oxley 0414 856 698
- Acting Senior Sergeant Kelly MILES, Police Media 0404 095 327
- Sarah Stein, Miss Efficiency Bookkeeping, 0402 811 088
License
Driving License: Open Manual – own transport
Affiliations
- Cooking
- Travel
- Family
Certification
- Cert IV TAE - Training and Assessment 2024
Timeline
Scheduling Officer
Queensland Police Service
06.2022 - Current
EA – Part Time
Miss Efficiency Bookkeeping
08.2019 - 07.2020
Service Desk Officer A03
Qld Health – CISSU (Clinical Information System Support Unit)
11.2014 - 04.2015
Administrative Assistant
Queensland Health – CSSU – Breast Screen Qld
03.2008 - 08.2008
Clinical Coordinator (Griffith University to Qld Health Placements)
Griffith University School of Medicine
10.2006 - 05.2007
Administrative Assistant - PA: To Professor Rod McClure
Griffith University School of Medicine
08.2006 - 09.2006
Account Manager / Human Resources
Office National Yatala Pty Ltd
03.2001 - 06.2005
Redeemer Lutheran College
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