Summary
Overview
Work History
Education
Skills
References
Timeline
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Lisa Doyle

Brisbane,QLD

Summary

Seeking full-time employment with a reputable company where I can further develop my skills. I offer advanced proficiency in stock management, data entry, and quality assurance, along with strong safety focus, well-developed time management, exceptional organisation skills, and high-level written communication abilities. I excel in customer service, meeting deadlines, prioritising tasks, and accurate cash handling, with proficiency in all Microsoft Office programs and experience in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Weighbridge Operator

BMI
Acacia Ridge, Queensland
07.2024 - 02.2025
  • Inspected loads to determine safety for continued transportation.
  • Supported inventory management efforts by providing accurate data on material weights, contributing to more precise stock records within the facility.
  • Supported site managers with handling daily traffic by processing data and paperwork.
  • Provided excellent customer service, addressing any questions or concerns from truck drivers regarding the weighing process or charges incurred.
  • Assisted in training new employees on proper weighbridge operation procedures, ensuring a seamless integration into the team.
  • Implemented best practices in waste disposal procedures, minimizing environmental impact while maximizing resource recovery rates.
  • Ensured accurate weight measurements by regularly maintaining and calibrating weighbridge equipment.
  • Issued official documentation of exact readings of product weights.
  • Reduced wait times for truck drivers through effective communication and coordination of weighbridge activities.
  • Checked loads to identify contents and unauthorized or highly regulated materials.

Console Operator/Kitchen Hand

Bp/Rampage
Rocklea, Queensland
11.2021 - 05.2024
  • Short order cook, barista, cleaning duties and customer service.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Implemented new inventory procedures, optimising stock levels and reducing out-of-stock occurrences.
  • Communicated with customers and team members to solve problems.

Console Operator

Shell Gas Station
Hatton Vale, Queensland
05.2020 - 11.2021
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Observed and reported suspicious activities and persons.
  • Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Mentored new employees on cashier duties and best practice's, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked with floor team and managers to meet wide range of customer needs.

Green Army Participant

CVA
Clontarf, Queensland
07.2018 - 12.2019
  • Chemical application
  • Weed Management
  • Water Testing
  • Faunal/Floral Surveys
  • Site Preparation
  • Vegetation Management
  • Tree Planting
  • Community Participation/Consultation
  • Garden Planning and Implementation

Store Person

Veto Sports
05.2014 - 09.2015
  • Experience in hot work
  • Picking and Packing stock orders
  • Cash handling
  • Customer service
  • Liaising with freight companies
  • General cleaning duties
  • Complying to strict safety procedures
  • Replenishing stock
  • Rearranging displays
  • Meeting daily pick and packing KPI
  • Organising Inventory
  • Shipping and receiving functions
  • Checking stock on arrival for damaged or missing goods
  • Employing safe manual handling techniques

Counter Hand

Red Dolphin Seafood
12.2013 - 10.2014
  • Customer Service
  • Food Preparation
  • General Cleaning Duties
  • Cooking

Waitress

Nibble Gobble Munch
02.2013 - 12.2013
  • Customer Service
  • Food Preparation
  • General Cleaning Duties
  • Liaising with Suppliers
  • Opening and closing duties

Retail Assistant

Best Fresh Produce
01.2012 - 02.2013
  • Customer Service
  • Cash Handling
  • Controlling stock levels
  • Display produce
  • Stock control
  • Picking and packing stock orders
  • Complying with strict safety procedures
  • Proficient operation in company software

Education

Skills

Advanced proficiency in stock management

Data entry

Strong safety focus

Well-developed time management

Excellent customer service skills

Exceptional organization skills

Demonstrated ability to meet deadlines and prioritizing tasks

Proficient use of all Microsoft Office programs

Experience in a fast-paced working environment

Ability to prioritize and work under pressure

Accurate cash handling

System monitoring

References

Jordie McCaskie - BP manger - 0431396736


Kirstie Noyce - BMI manger - 0412420264

Timeline

Weighbridge Operator

BMI
07.2024 - 02.2025

Console Operator/Kitchen Hand

Bp/Rampage
11.2021 - 05.2024

Console Operator

Shell Gas Station
05.2020 - 11.2021

Green Army Participant

CVA
07.2018 - 12.2019

Store Person

Veto Sports
05.2014 - 09.2015

Counter Hand

Red Dolphin Seafood
12.2013 - 10.2014

Waitress

Nibble Gobble Munch
02.2013 - 12.2013

Retail Assistant

Best Fresh Produce
01.2012 - 02.2013

Lisa Doyle