Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Lisa Duncan

Mackay,QLD

Summary

Compassionate Personal Carer known for high productivity and efficiency in task completion. Specialize in patient mobility assistance, personal hygiene care, and nutritional support. Excel at empathy, active listening, and communication, ensuring comfort and trust with clients.

Resourceful Mining Operator known for high productivity and efficient task completion. Possess specialized skills in heavy equipment operation, safety protocol adherence, and site management. Excel in leadership, communication, and problem-solving to navigate complex mining operations effectively. Skilled Mining Operator with background in operating and maintaining heavy machinery, conducting routine safety checks, and ensuring optimal productivity. Strengths include solid technical skills, sound knowledge of mining operations and safety protocols, and abilities to work efficiently even under high-pressure situations. Previous roles demonstrated increased operational efficiency, improved safety measures, as well as contributed to successful project completions in compliance with industry standards.

Reliable professional with technical expertise and successful history of policy and protocol adherence. Well-versed in using industry-standard equipment and skillful training others in proper operation. Bringing many years of experience and strong dedication to safety and productivity.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Carer

Private
Mackay, QLD
11.2021 - Current
  • Personal private care for specific individuals.
  • Provided emotional support to patients during difficult times such as illness or bereavement periods.
  • Performed light housekeeping duties such as laundry, cleaning and meal preparation.
  • Accompanied clients on outings such as shopping trips or visits to friends and family members.
  • Organised appointments for clients with relevant medical specialists or allied health practitioners.
  • Communicated effectively with family members regarding any changes in the patient's condition.
  • Supported clients in developing independent living skills such as budgeting and meal preparation.

Multiskilled Operator

Mickala Mining Group
Portiel Open Cut Mine, QLD
02.2018 - 11.2021
  • Operations of Haul Truck 777 to 793
  • Operations water cart
  • Trainee operations of DT10 & DT11 bulldozer
  • Light vehicle license
  • Troubleshot mechanical problems using problem-solving skills and technical knowledge when necessary.
  • Conducted routine inspections of tools and equipment to ensure they were in good working order.
  • Trained 'Peer Support Officer' to work within company guidelines and assistance programs and counselling
  • Interfaced with other operators in order to coordinate tasks related to job duties.
  • Implemented corrective action plans when necessary in order to improve overall efficiency levels within the plant.
  • Communicated effectively with supervisors regarding job progress updates or changes in procedure.
  • Followed established policies and procedures for safe operation of all machines used in the manufacturing process.
  • Ensured that all safety protocols were followed while operating machinery.
  • Loaded raw materials into machines for processing.
  • P

Operations in Cane Harvesting

Adrian Brown Industries
Calan, QLD
10.2017 - 02.2018
  • Helped maintain inventory levels of machines, accessories, supplies.
  • Assisted in loading and unloading of cane onto trailers, trucks and trains for transport purposes.
  • Performed minor repairs on damaged or worn-out parts of the machinery as required.
  • Inspected all necessary machinery upon return to ensure no damage had been done.

Yard and Landscaping Attendant

Whitsunday Regional Council
Bowen-Townsville, QLD
03.2014 - 02.2018
  • Truck operation and maintenance
  • Tractor operation and maintenance
  • Provided advice on proper care techniques for various types of plants.
  • Transported materials such as soil, mulch or rocks using wheelbarrows or carts.
  • Maintained landscaped areas by mowing, trimming, edging and pruning trees, shrubs and hedges.
  • Attended safety meetings; followed all safety protocols while working onsite.
  • Inspected equipment regularly for signs of wear or damage; performed minor repairs when necessary.
  • Adhered to company guidelines regarding the use of chemicals in accordance with local regulations.
  • Applied fertilizers and pesticides according to manufacturer's instructions.
  • Cleaned up work sites after completing projects; disposed of yard waste correctly.
  • Performed regular maintenance tasks such as watering lawns and gardens, raking leaves and removing debris.
  • Maintained accurate records of completed jobs for billing purposes.

Plant Operator

Downer EDI Mining
Goonyella Riverside, QLD
06.2011 - 07.2015
  • Operation of Haul Trucks and ancillary
  • Usage of both mechanical and electric heavy machinery
  • Operation of Moxy 40t
  • Operations of various Roller heavy machinery
  • Managed hazardous waste disposal processes in accordance with company policies and procedures.
  • Inspected all machinery for malfunctions and performed necessary repairs.
  • Ensured compliance with all applicable regulatory requirements related to plant operations.
  • Conducted safety checks on all operating machinery to detect any potential hazards or risks.
  • Maintained accurate records of process readings on a daily basis.
  • Supervised personnel engaged in plant operations activities.
  • Assisted in troubleshooting mechanical problems as needed.
  • Performed preventive maintenance activities on plant machinery and equipment.
  • Trained new operators and implemented new division operator training program to improve retention rates and increase production.
  • Responded to and initiated proper corrections to process alarms.
  • Made sound and logical judgments regarding process changes.

Education

Standard 11

Col Joy Training Services
Mackay, QLD
02-2019

Coal Board Medical

Mackay Medical Centre
Mackay, QLD
02-2019

Certificate 1 Construction

TAFE Queensland
Townsville, QLD
12-2017

Certificate 2 in Skills @ Workplace And Vocational

Sero Insitute
Townsville, QLD
08-2017

Certificate 2 in Hospitality

BSI Learning
Townsville, QLD
07-2017

Completion Year 10

Mackay State High School
Mackay
12-1997

BHP Code of Business Conduct, Sections 1 & 2

BHP Billiton
Downer EDI Mining Pty Ltd

Skills

  • Medical record-keeping
  • Fall prevention
  • Feeding assistance
  • Healthcare coordination
  • CPR certified
  • Transportation assistance
  • Exercise encouragement
  • Housekeeping tasks
  • Personal hygiene assistance
  • Recreational activities
  • Emotional support

Affiliations

  • Volunteer regularly at Blue Care Dementia Ward nursing home Mackay
  • Home gardening
  • Family history researching, Ancestry genealogy
  • Spending quality time with family
  • Volunteered at RSPCA

Certification

  • Queensland 'Open Class' drivers license
  • Queensland 'Learners' HR license
  • Queensland 'Learners' motorcycle license
  • Queensland 'UD' license
  • White card
  • Trainee 'Front End Loader & Backhoe' license
  • RII Haul Truck Operation from 777-797
  • RII Haul Truck Operation from 830-930 e/ac
  • Moxy 730-740
  • RII Roller Compactor, surface and civil
  • Trainee Dozer Operator DT10-DT11
  • Mining light vehicle license for BHP
  • Certificate 3 in Aged Care and Nursing
  • RSA & RSG

Timeline

Personal Carer

Private
11.2021 - Current

Multiskilled Operator

Mickala Mining Group
02.2018 - 11.2021

Operations in Cane Harvesting

Adrian Brown Industries
10.2017 - 02.2018

Yard and Landscaping Attendant

Whitsunday Regional Council
03.2014 - 02.2018

Plant Operator

Downer EDI Mining
06.2011 - 07.2015

Standard 11

Col Joy Training Services

Coal Board Medical

Mackay Medical Centre

Certificate 1 Construction

TAFE Queensland

Certificate 2 in Skills @ Workplace And Vocational

Sero Insitute

Certificate 2 in Hospitality

BSI Learning

Completion Year 10

Mackay State High School

BHP Code of Business Conduct, Sections 1 & 2

BHP Billiton
Lisa Duncan