Summary
Overview
Work History
Skills
Timeline
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Lisa Earsman

Summary

Career consulting professional with strong background in guiding individuals toward achieving their career goals. Skilled in career counselling, resume writing, and interview preparation. Known for fostering team collaboration and adapting to changing needs, ensuring consistent results. Organised, empathetic, and results-driven, with focus on impactful communication and strategic planning.

Overview

13
13
years of professional experience

Work History

DES Career Consultant

Octec Employment Services
01.2022 - Current
  • Provide one on one support to clients to improve skills, strength and capacity for employment, including provision of job seeking training and job seeking support and linking clients with other service providers.
  • Conduct interviews with Direct Registration clients to determine preliminary eligibility for the program and complete Direct Registration forms.
  • Develop, implement and monitor weekly activity plans in association with Job Plans for DMS and ESS clients, that focus on improvement in skill, capacity, experience and employability.
  • Provide case management functions to ensure maximisation of client attendance, and to refer clients to community supports and resources.
  • Collaborate with clients to clarify their professional objectives, resulting in targeted job applications with higher success rates.
  • Maintain detailed records of client interactions and progress toward achieving their career goals.
  • Create a supportive environment that fostered open communication and encouraged honest self-reflection regarding career aspirations.
  • Improve overall client outcomes through consistent follow-up sessions to track progress and adjust strategies as needed.
  • Submit fee claims.
  • Stayed up-to-date with industry trends and job market fluctuations, providing clients with relevant advice and resources.
  • Continue to support clients through Post Placement Support.

DES Job Placement Consultant

APM Tamworth
01.2021 - 01.2022
  • Provide one on one support to clients to improve skills, strength and capacity for employment, including provision of job seeking support and linking clients with other service providers.
  • Conduct interviews with Direct Registration clients to determine preliminary eligibility for the program and complete Direct Registration forms.
  • Enhance client satisfaction by providing personalised consultation and tailored job placement strategies.
  • Assist clients in developing realistic expectations of candidate qualifications based on market conditions and availability.
  • Conduct thorough market research to stay current on industry trends, demands, and best practices.
  • Maintain detailed records of all interactions with clients and employers.
  • Develop, implement and monitor weekly activity plans in association with Job Plans for DMS and ESS clients, that focus on improvement in skill, capacity, experience and employability.
  • Provide case management functions to ensure maximisation of client attendance, and to refer clients to community supports and resources.
  • Liaise with key stakeholders to build strong relationships.
  • Continue to support clients through Post Placement Support.

Job Placement Consultant

Ipar Rehabilitation Pty Ltd
01.2020 - 01.2021
  • Marketing of injured workers for paid employment utilising schemes such as WorkCover NSW's Work Trial and Job Cover Placement Program.
  • Negotiate wage subsidies or incentives with employers as needed to secure suitable placements for eligible clients.
  • Streamline the job placement process for quicker results by implementing efficient tracking and follow-up procedures.
  • Manage a diverse caseload of clients, addressing individual barriers to employment through targeted support services.
  • Collaborate with community organisations to expand resources available to clients during their job search journey..
  • Participate and take responsibility for the development of a database of key employers in the local community to utilise for future employment opportunities.
  • Assist case managers in developing appropriate employment options and potential retraining requirements for injured workers.

Service Manager

At Work Australia
01.2019 - 01.2020
  • Provide leadership and direction to staff members.
  • Ensure site meets and continues to increase performance targets.
  • Ensure the continuation of relationships between Centrelink, the community, and employers.
  • Knowledge of the Disability and Employment services industry.
  • Assist clients with resume development to secure long term, sustainable employment.
  • Weekly meetings with the Regional Manager.
  • Meet with customers to discuss service needs and offer available solutions.
  • Develop and maintain positive relationships with customers to build rapport and trust.

Disability Employment Consultant

Interact People Solutions
01.2013 - 01.2016
  • Provide one on one support to clients to improve skills, strength and capacity for employment, including provision of job seeking training and job seeking support and linking clients with other service providers.
  • Conduct interviews with Direct Registration clients to determine preliminary eligibility for the program and complete Direct Registration forms.
  • Develop, implement and monitor weekly activity plans in association with Job Plans for DMS and ESS clients, that focus on improvement in skill, capacity, experience and employability.
  • Research and understand local employers and the local labour market.
  • Source, gather and collect evidence of employment.
  • Provide case management functions to ensure maximization of client attendance, and to refer clients to communicate supports and resources.
  • Manage and administer all associated paperwork
  • Submit fee claims.
  • Liaise with key stakeholders to build strong relationships.
  • Continue to support clients through Post Placement Support.

Student Liaison Support Officer

Tamworth High School
01.2013 - 01.2013
  • Promote and facilitate work experience activities for students in the local community.
  • Teach students basic employment skills such as cash handling, cooking, food preparation, hygiene, personal presentation, and customer service.
  • Collaborate with teachers to identify struggling students and provide targeted interventions for academic improvement.
  • Manage student records efficiently, maintaining confidentiality and accuracy of information.
  • Assist in the creation of individualised education plans for students with barriers ensuring their access to appropriate resources and support.
  • Contribute to a positive school culture by serving as an approachable, empathetic resource for students facing personal or academic challenges.

Skills

  • Client relationship building
  • Career counselling
  • Resume writing
  • Career development planning
  • Networking strategies
  • Collaboration
  • Verbal and written communication
  • Relationship building
  • Professional ethics
  • Documentation
  • Confidentiality practices

Timeline

DES Career Consultant

Octec Employment Services
01.2022 - Current

DES Job Placement Consultant

APM Tamworth
01.2021 - 01.2022

Job Placement Consultant

Ipar Rehabilitation Pty Ltd
01.2020 - 01.2021

Service Manager

At Work Australia
01.2019 - 01.2020

Disability Employment Consultant

Interact People Solutions
01.2013 - 01.2016

Student Liaison Support Officer

Tamworth High School
01.2013 - 01.2013

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Lisa Earsman