LISA FILIPO

• Followed daily cleaning schedule to prepare for the arrival of guests and meet deadlines.
• Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
• Vacuumed and mopped floors in guest rooms to maintain a clean and tidy environment.
• Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.

• Weighed out raw materials and blended powders to produce semi-finished goods for production lines.
• I conducted regular equipment inspections, accurately recorded operational practices, and collected sample materials to comply with specifications and general safety standards.
• Walkie Stacker operator.
• Provided relieved cover for the Dairy Department and Distribution Centre involving Packing and Picking Orders for dispatch.

• Developed a strong rapport with staff members through effective communication and leadership skills.
• Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
• Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
• Promoted safety awareness amongst the department, reducing incidents and near misses on site.
• Cultivated a positive work environment that fostered teamwork, collaboration, and continuous improvement.
• Cross-trained employees with troubleshooting machinery issues.
• Night Shift Gluten-free department First Aider, Forklift Driver.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution amongst team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
• Night Shift First Aider, Fork hoist driver
• Conducted staff member site inductions and factory walk-throughs.

• Operated Flow Wrappers for Sraightline, Vitaline, Versa line, and Packing Machinery.
• By following detailed instructions, I operated machines with accuracy, contributing to the production of quality products and the success of our company.
• Set up and adjusted equipment and properly configured machines for daily operation.
• I trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Health And Safety Night Shift Rep
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjust machines to eliminate problems.

• Cooking and Preparing ingredients for chefs for conferences and functions Attendance of 100 people including preparations for Private events.
• Performed Kitchen Duties, Cleaning, organizing and Stock taking inspecting deliveries.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, increasing loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for customers and the company.
• Responded to customer requests for products, services, and company information.
• Dispatched technicians to Residential Customers.

• Operated Steam Ovens for Puddings, Packing Machinery
• 2IC for weigh-up room and Line 2 when Team Leader Absent
• I followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.

• I Operated Vertical Sealing Machines for Packaged Chips lines 1-5
• I followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Forklift Driver
• Warehouse Experience, Stacking Pallets.

• Service customers at the front counter and Drive-thru
• I maintained a clean and organised workspace, promoting a welcoming customer environment.
• I handled transactions, took Orders, and unloaded deliveries.
• Cooked using Grills, Vats, and Toasters.
• Crew Trainer