Lisa Fisher
ADELAIDE,SA
Summary
Adept Home Care Coordinator with a proven track record at Helping Hand Aged Care, enhancing patient care through effective care planning and patient advocacy. Excelled in multidisciplinary team collaboration and risk management, achieving high levels of patient satisfaction and care personalization. Skilled in navigating home care regulations, demonstrating a strong blend of analytical and interpersonal abilities.
Overview
3
3
years of professional experience
Work History
Home Care Coordinator
Helping Hand Aged Care
South Australia
11.2021 - Current
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
- Monitored patients'' progress and adjusted care plans accordingly for optimal results.
- Developed personalized care plans to address individual patient needs and preferences.
- Collaborated with interdisciplinary team members for comprehensive patient-centered care approach.
- Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
Skills
- Care Planning
- Home Care Regulations Understanding
- Patient Care Assessment
- Patient Advocacy
- Multidisciplinary team collaboration
- Risk Management
- Organizational Goal Development
- Budget Development
Timeline
Home Care Coordinator
Helping Hand Aged Care
11.2021 - Current