LISA FORTINGTON
Bunyip North,Australia
Summary
To work in the Disability / aged care and Mental Health industry to enable people to maintain/accquire diginity respect and quality of life Intergration , community access , inclusion, advocacy, achieving goals , Employment assistance and choice making are my strengths To facilitate the Implementation of Community and In home Supports based on Approved NDIS plans.
Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for participants at varying stages of life.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
JTHS
Traralgon, Vic
08.2019 - 12.2025
- Oversaw staff scheduling and resource allocation for optimal productivity.
- Developed training programs to enhance employee skills and performance.
- Implemented safety protocols to maintain a safe working environment.
- Monitored staff performance and addressed issues.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Created monthly reports for senior management summarizing operational performance metrics.
- Ensured compliance with industry regulations and company policies.
- Implemented quality control measures to uphold company standards.
- Coordinated care plans with multidisciplinary teams for holistic client support.
- Monitored client progress and adjusted care plans as necessary for effectiveness.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Compiled reports on cases and submitted them to supervisors as required.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Provided referrals to appropriate medical, mental health, and social services.
- Assisted clients in setting realistic goals and developing action plans.
- Provided hands-on and proactive leadership to community services staff.
Personal care worker
Australian home care
01.2006 - 02.2018
- 30 years of experience caring for two sons with profound disabilities
- Experience includes hoisting, showering, medication, specialized feeding, physio programs, oxygen therapy, incontinence, wheelchair use, driving wheelchair bus, speech therapy programs, day programs, community access, facilitator of two ISP DHS, NDIS funding packages
- Over the last 8 years I have been working as a Manager under NDIS funded Participants, team leader facilitation of Staff, Participant programmes, Setting up In home and community supports with goal setting as the focus.
- I'm highly experienced with Restrictive practices, managing, and reporting on as APO.
- Incident Report management.
- Team Meetings to Improve Quality Support with all Allied health, Behaviour practitioner and Informal support are required.
- HR responsibilities Including On boarding Staff, Ensuring staff are Maintaining compliancy, Training as required.
- Teaching and Overseeing of Shift report documentation.
- Managing Participant Intake and referrals.
- NDIS Worker Screening
- Working With Childrens Check
- Police Check
- Provided compassionate support to clients in daily living activities.
- Assisted clients with personal hygiene and grooming needs.
- Monitored client health and reported changes to care teams.
- Delivered medication reminders to ensure compliance with treatment plans.
- Maintained clean and safe living environments for clients.
- Collaborated with families and healthcare professionals for care coordination.
- Documented client progress and care activities accurately in records.
- Developed trusting relationships with clients to enhance well-being and comfort.
- Reported concerns to nurse supervisor to promote optimal care.
- Provided emotional support and encouragement to assist clients with coping with physical or mental disabilities.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs
Personal Support Worker
Wellways
Warragul , VIC
- Collaborated with healthcare professionals to implement care plans effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained an organized repository of documents, ensuring easy access for all employees.
- Provided companionship and emotional support to enhance client well-being.
- Prepared nutritious meals based on dietary restrictions and preferences.
- Maintained a clean and safe environment for clients at all times.
- Documented care activities and client progress in daily logs accurately.
- Collaborated with family members to address client needs and concerns.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Education
Advanced Diploma -
Community Sector Management
DEMENTIA CARE -
CHCAC15A
Cert 1V -
COMMUNITY SERVICES lifestyle and leisure
Cert 1V -
COMMUNITY SERVICES disability work
Year 12 -
traralgon high school
Skills
- Advocacy
- Assisting with tasks as per care plans
- Creating and Implementing care plans
- Risk management
- Running and developing group activities
- Following policies and procedures
Certification
- NDIS Worker Screening
- Working With Children's Check
- Police Check
References
On Request
Languages
English
Beginner (A1)
A1
Timeline
Administrative Coordinator
JTHS
08.2019 - 12.2025
Personal care worker
Australian home care
01.2006 - 02.2018
Personal Support Worker
Wellways
Advanced Diploma -
Community Sector Management
DEMENTIA CARE -
CHCAC15A
Cert 1V -
COMMUNITY SERVICES lifestyle and leisure
Cert 1V -
COMMUNITY SERVICES disability work
Year 12 -
traralgon high school