Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Lisa Fraser

Perth

Summary

Compassionate and dedicated aged care worker with over 10 years of experience providing high-quality, person-centered care to elderly clients across residential and home care settings. Skilled in supporting clients' physical, emotional, and social well-being, while maintaining dignity and independence. Experienced in conducting in-home health and safety checks for new clients, ensuring safe environments that meet individual needs, and regulatory standards. Proven ability to train and mentor new staff members, delivering comprehensive onboarding and compliance training in areas such as infection control, manual handling, and duty of care. Known for strong communication, attention to detail, and a genuine passion for delivering respectful, safe, and empowering care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Home Health Care Worker

Kincare
Perth
01.2022 - 04.2023
  • Maintained accurate documentation of visits and provided feedback regarding patients' condition, progress to supervisor, nursing staff, family members.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Ensured compliance with state regulations related to home health care services.
  • Utilized problem solving skills to resolve conflicts between clients or families.
  • Administered prescribed medications under direction from physician.
  • Communicated effectively with all levels of personnel within the organization.
  • Conducted home safety assessments to identify potential hazards or areas that need improvement.
  • Maintained a record of all compliance activities, including correspondence and reports.
  • Developed and implemented compliance policies and procedures.
  • Verified documentation against compliance standards and communicated deficiencies to resolve issues.
  • Developed training materials and conducted staff training sessions on various aspects of the company's compliance program.
  • Participated in conferences, seminars, workshops and other events related to corporate governance, ethics and compliance topics.

Care Aide

Silverchain
Perth
01.2017 - 12.2021
  • Maintained clean and well-organized environment for client happiness and safety.
  • Built strong and trusting rapport with clients and loved ones.
  • Followed safe lifting and transferring techniques to transport residents.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Instructed family members on how to provide bedside care.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Performed light cleaning duties and laundry management.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Encouraged clients to participate in recreational activities within the facility or community setting.
  • Observed client behavior and reported any changes to the supervisor or appropriate personnel.

Carer

Juniper
Perth
12.2012 - 08.2016
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Recorded client status progress and challenges in logbooks and reports.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Provided emotional support to elderly clients and their families.
  • Maintained accurate records of services provided, changes in client's condition, progress notes.
  • Supported bathing, dressing and personal care needs.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Consulted with client care team to continually update care plans.
  • Followed care plan and directions to administer medications.
  • Followed safe lifting and transferring techniques to transport residents.
  • Assisted with daily living activities such as bathing, dressing, eating, and mobility.

Education

Certificate IV in Accounting And Finance - Accounting And Finance

2025
North Metropolitan Tafe
06-2025

Certificate in Health And Nursing - Healthcare

North Metropolitan TAFE
Perth, WA
08-2022

Certificate III in Aged Care - Healthcare

Health Ageing Training Services
Maylands
12-2012

Skills

  • Regulatory compliance
  • Attention to detail
  • Client confidentiality
  • Problem solving
  • Customer service
  • Patient care
  • Time management
  • Care plan implementation
  • Mobility assistance
  • Continuing education
  • Client documentation
  • Catheter care assistance
  • Alzheimer's care
  • Employee training
  • Training material development
  • Learning strategies
  • Staff development
  • Staff leadership
  • Reporting and documentation
  • Excellent communication
  • Emotional support
  • Time management abilities
  • Daily living assistance

Accomplishments

  • Finalist, 2020 Silver Chain Recognition, Live Your Best Life Program, Certificate of Recognition
  • Preventing Dementia Certificate: Online Course through WICKENING Dementia Research and Education Centre
  • Letter of appreciation from the team leader for dedication, professionalism, and passion for my work in this industry

Certification

  • CERTIFICATE IV IN PREPARATION FOR HEALTH AND NURSING STUDIES - 52831WA
  • Certificate III in Aged Care - CHC30208
  • Certificate III in Home and Community Services - CHC30308
  • Ongoing training with employers is provided

References

References available upon request.

Timeline

Home Health Care Worker

Kincare
01.2022 - 04.2023

Care Aide

Silverchain
01.2017 - 12.2021

Carer

Juniper
12.2012 - 08.2016

Certificate IV in Accounting And Finance - Accounting And Finance

2025

Certificate in Health And Nursing - Healthcare

North Metropolitan TAFE

Certificate III in Aged Care - Healthcare

Health Ageing Training Services
Lisa Fraser