Lisa Gawith
Newport,Australia
Summary
Professional client management expert with solid track record in fostering client relationships and driving business growth. Adept at strategic planning, conflict resolution, and client retention. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for excellent communication, problem-solving, and leadership skills.
Overview
16
16
years of professional experience
Work History
Senior Client Manager – Athletes and Personalities
OCTAGON WORLDWIDE
11.2004 - 02.2008
- Managed Octagon’s Australian professional athletes – Alicia Molik (tennis), Andrew Graze (basketball), Anthony Koutoufides (AFL).
- Primary contact for Octagon’s international tennis clients during the Australian summer tennis circuit, including facilitation of commercial / media obligations.
- Contract negotiation, communication and activation of athlete brand endorsements and media associations, including Alicia Molik’s commercial partnerships with Dunlop, adidas, L’Oreal / Garnier and the Seven Network, Andrew Gaze for National Australia Bank.
- Liaised with Tennis Australia regarding client schedules and the facilitation of Alicia Molik as the face of Tennis Australia’s grassroots ‘Hot Shots’ program.
- Athlete recruitment and talent procurement.
Associate Client Manager – Men’s / Women’s Tennis
OCTAGON WORLDWIDE (formally Advantage International)
03.1999 - 11.2004
- Responsible for all aspects related to the management of Octagon’s professional tennis clients, including former world top 10 players - Martina Hingis, Richard Krajicek, Justine Henin-Hardenne, Nicolas Kiefer and Sjeng Schalken.
- Developed marketing proposals and public relations efforts for Octagon’s clients.
- Negotiated client endorsements with sporting goods manufacturers, commercial partners and tournaments / exhibitions.
- Coordination and management of the fulfillment of athlete marketing contractual obligations – communication with commercial partners, and agencies, regarding marketing / advertising materials, personal appearances and media responsibilities.
- Liaised on-site with athlete commercial partners at all four Grand Slam tournaments – Australian Open, Roland Garros, Wimbledon, US Open.
- Primary contact for Tennis Australia and Australian based commercial partners.
Event / Sponsorship Manager BB&T Classic (College Basketball Tournament)
03.1999 - 06.2001
- Communicated and liaised with all tournament sponsors.
- Communicated and liaised with the tournament’s benefiting charity, the Children’s Charities Foundation.
- Coordinated and managed all sponsor advertising materials, on-site activations, hospitality and ticket allocations.
- Liaised with the venue – the MCI Center, Washington DC (20,000 spectator capacity).
- Coordinated and managed all volunteer staff.
- Managed the tournament running sheet.
- Worked alongside the printers on the design of the tournament program.
Consultant / Contract – Player Representative / Functions Coordinator
AUSTRALIAN OPEN / TENNIS AUSTRALIA
11.1997 - 03.1999
- Planned, organized and coordinated Australian Open official functions, including the official tournament launch, draw ceremony and player parties.
- Coordinated the provision of all services for functions, including venues, set-up, promotion, entertainment and catering.
- Produced briefs for tendering of services. Managed tender process.
- Regular liaison, and briefings, with special events companies.
- Regular liaison with host television broadcaster (Seven Network) in the planning of footage requirements.
- Pursued opportunities to enhance related objectives of the Australian Open.
- Liaised with professional tennis players and player management groups to coordinate logistics for players whilst in Melbourne competing in the Australian Open.
Client Services / Relations Associate – Athletes (Tennis) and Personalities
ADVANTAGE INTERNATIONAL
09.1994 - 03.1997
- Day-to-day management of the affairs of tennis clients (Mark Phillipoussis, Jason Stoltenberg, Mark Woodforde, Todd Woodbridge, Nicole Bradtke) and entertainers (Barry Humphries, James Reyne).
- Liaised with Advantage’s international tennis clients whilst in Australia – Steffi Graf, Michael Chang, Richard Krajicek, Jana Novotna.
- Liaised with Tennis Australia, tournament officials, sporting goods manufacturers, commercial sponsors and the media.
- Coordinated client sponsor commitments, media appearances, product orders, travel and accommodation.
- Prepared personal financial statements for Australian tennis clients.
- Preparation of administrative reports.
Personal Assistant, General Manager Player Development
TENNIS AUSTRALIA
08.1992 - 09.1994
- Coordinated the Australian Men’s and Women’s Satellite and Challenger tennis tournaments.
- Tournament / Event coordination of player entries, functions and the design of promotional materials.
- Liaised with tournament venues and sponsors.
- Coordinated the marketing and implementation of the Australian grass roots tennis development programs.
- Liaised between student athletes, academic advisors and coaches.
- Worked with the national coaches to plan the playing and training schedule of Australia’s top junior tennis players, including coordination of their travel arrangements, media training and schooling requirements.
Education
Bachelor of Commerce - Double Major: Marketing and Sport Management
Deakin University
Melbourne, Victoria01.1996
Associate Diploma Business - Marketing
Swinburne University of Technology
Melbourne, Victoria01.1992
Secondary School Education – Victorian Certificate of Education (VCE) - undefined
Korowa Anglican Girls’ School
01.1990
Skills
- Collaborative mindset
- Brand awareness
- Compliance management
- Relationship management
- Client services
- Special projects
- Teamwork and collaboration
- Attention to detail
- Excellent communication
- Organizational skills
- Team motivation
- Relationship building
- Goal setting and achievement
Affiliations
Committee member / volunteer for numerous sporting teams, community initiatives and education facilities – Willi Tigers Netball Club, Williamstown Soccer Club, Newport Gardens Primary School, Home Road Kindergarten.
Timeline
Senior Client Manager – Athletes and Personalities
OCTAGON WORLDWIDE
11.2004 - 02.2008
Associate Client Manager – Men’s / Women’s Tennis
OCTAGON WORLDWIDE (formally Advantage International)
03.1999 - 11.2004
Event / Sponsorship Manager BB&T Classic (College Basketball Tournament)
03.1999 - 06.2001
Consultant / Contract – Player Representative / Functions Coordinator
AUSTRALIAN OPEN / TENNIS AUSTRALIA
11.1997 - 03.1999
Client Services / Relations Associate – Athletes (Tennis) and Personalities
ADVANTAGE INTERNATIONAL
09.1994 - 03.1997
Personal Assistant, General Manager Player Development
TENNIS AUSTRALIA
08.1992 - 09.1994
Associate Diploma Business - Marketing
Swinburne University of Technology
Secondary School Education – Victorian Certificate of Education (VCE) - undefined
Korowa Anglican Girls’ School
Bachelor of Commerce - Double Major: Marketing and Sport Management
Deakin University
OVERSEAS TRAVEL
Extensive travel throughout Europe and North America, incorporating the Roland Garros and Wimbledon
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