Summary
Overview
Work History
Education
Skills
Skills Attributes
References
Certification
References
Timeline
Generic

Lisa Gordon

Toormina,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cleaner

Xtreeme Clean
Coffs Harbour, NSW
05.2024 - Current
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.

Customer Service Cashier

Eg Fuels
Preston, NSW
08.2022 - 11.2024
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Informed customers of in-store promotions or pricing specials.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Balanced cash drawers at the end of each shift.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

StockTake

01.2020 - 01.2020
  • Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves
  • Performs routine clerical duties, including data entry, answering telephones, and assisting customers
  • May serve as cashier and handle cash and cash-related payments
  • Performs miscellaneous job-related duties as assigned.

Customer service Assistant

Woolworths
01.2014 - 01.2017
  • Ask customers about their needs and help them in making purchases
  • Escort customers to the appropriate aisle or shelve in order to assist with purchasing decisions
  • Provide excellent customer service
  • Ensure the store is clean, safe and in order
  • Stock and replace products to avoid any damages
  • Keep shelves fully stocked with fresh products
  • Prepare store displays and ensure that products are accurately labeled
  • Order out of stock products
  • Process customer orders and payments
  • Discard expired items and place near expiry items on special promotions.

Education

Year 10 Cert -

Bellingen High School
Bellingen, NSW
12-2006

Skills

  • Cash Handling
  • Cleaning
  • Customer Service
  • Teamwork and Collaboration
  • Goal Setting and Achievement
  • Positive Attitude
  • Attention to Detail
  • Flexible Schedule
  • Complex Problem-Solving

Skills Attributes

  • Proven customer service or retail experience is a plus.
  • Great attention to detail.
  • Good communication and people skills.
  • Genuine passion for food & shopping
  • Customer first mentality
  • Love of teamwork and growing with others
  • Flexible and adaptable to change
  • Willing to work and reliable

References

Will be made upon request

Certification

  • Car License and own transport

References

References available upon request.

Timeline

Cleaner

Xtreeme Clean
05.2024 - Current

Customer Service Cashier

Eg Fuels
08.2022 - 11.2024

StockTake

01.2020 - 01.2020

Customer service Assistant

Woolworths
01.2014 - 01.2017

Year 10 Cert -

Bellingen High School

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Lisa Gordon