Lisa Griffin

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Kept clients engaged in social networks and communities for personal health and growth.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.
• Promoted community integration by providing extensive physical, emotional and social support.
• Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
• Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
• Visited home environments to help clients develop comprehensive life, technical and job skills.
• Streamlined documentation processes by implementing efficient record-keeping strategies that improved accuracy of information shared between team members.
• Assisted clients in developing and setting realistic goals to promote positive change.
• Documented client progress and activities in accordance with agency policies and procedures.
• Monitored clients' progress to adjust treatment plans accordingly.
• Conducted home visits to assess clients' home environment and provide support.
• Participated in interdisciplinary team meetings to coordinate care for clients.
• Facilitated peer support groups to help clients connect with others.

Deli Assistant

• Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
• Greeted customers at counter to fulfill requests and answer questions.
• Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
• Collaborated with team members to ensure smooth operation of the deli department.
• Provided excellent customer service through active listening and addressing customer needs promptly.
• Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Sliced meats and cheeses according to customer preferences, providing personalized service that encouraged repeat business.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.
• Prepared fresh, high-quality deli products for sale, contributing to increased revenue.
• Worked closely with suppliers to ensure timely delivery of fresh ingredients for daily preparation.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.