Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Lisa Haines

Bellmere,QLD

Summary

I am currently employed in the community healthcare sector though am passionate about fitness and I am ready for a change in direction. I am dedicated in customer service, proven expertise in emotional and physical support. Skilled in multitasking and organization, I excel in providing comprehensive customer/consumer Assistance. My background includes enhancing client wellbeing, training peers at Australia Post, and promoting fitness at Helensvale Gymnasium, showcasing a commitment to improving lives through goal setting, fitness and practical skills. My past employment has taught me to work well solo or in a team and I am driven to learn and achieve whatever I put my mind to.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Personal Carer

Bluecare Caboolture
09.2021 - Current
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
  • Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted in medication management for timely administration and accurate dosing, ensuring optimal health outcomes.

Postal Clerk

Australia Post
01.2016 - 02.2019
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
  • Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
  • Supported colleagues during peak hours, working together effectively under pressure for optimal performance.

Assistant Gym Instructor

Helensvale Gymnasium
03.2010 - 01.2013
  • Demonstrated proper form and technique to prevent injury.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Promoted safe and inclusive environment for club clients and members.
  • Provided emergency first aid and CPR as needed.

Skills

  • CPR certified
  • Exercise encouragement
  • Disability support
  • Adaptive equipment use
  • Time management
  • Multitasking and organization
  • Respectful and compassionate
  • Basic housekeeping
  • First aid and safety
  • Problem solving
  • Excellent people skills
  • Work with children
  • Assist the elderly
  • Falls prevention

Certification

  • CPR/AED Certification
  • QLD Driver's License
  • First Aid Certification
  • Blue card
  • Yellow card
  • 5 years of national police clearance checks

Timeline

Personal Carer

Bluecare Caboolture
09.2021 - Current

Postal Clerk

Australia Post
01.2016 - 02.2019

Assistant Gym Instructor

Helensvale Gymnasium
03.2010 - 01.2013
Lisa Haines