Lisa Hannon
Brown Hill
Summary
Experienced in building connections and forging relationships, I thrive in a professional setting. Committed to contributing to a productive environment, I find great fulfillment in my work.
Overview
25
25
years of professional experience
Work History
Support Worker / Casual Position
Standby Support After Suicide
02.2024 - Current
- Worked in a Casual position
- Travelling Victoria supporting Families after suicide
- Data entry
- Assisting families through challenging times of grief after suicide
Student
Gen U
02.2020 - Current
- Studying Certificate IV in Community Services and Certificate IV in Mental Health
- Delay in education resulting from coronavirus lockdown.
Waitress
The Western Hotel
09.2022 - 02.2024
- Ensured timely delivery of food and beverages.
- Ensured cleanliness and hygiene in workspace.
Hairdresser Teaching
High-end Salons
03.2000 - 01.2023
- Worked in a high-end salon with a large number of clientele of Middle Eastern backgrounds in London for 12 months
- Worked in a high-end salon in Cairns for 3 years
- Facilitated skill development through teaching hairdressing methods across various locations in Ballarat.
Receptionist
Ballarat Group Practice
02.2018 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Medical Receptionist and Beauty Therapist
Chiropractic Business
02.2013 - 02.2015
- Worked as a medical receptionist and a beauty therapist
- Answering and routing phone calls.
- Greeting visitors and clients
- Scheduling and schedule management.
- Maintaining the physical and/or virtual office.
- Mailing, shipping, etc.
- Scheduling appointments and taking payments
- Bookkeeping and/or accounting duties.
- Clerical tasks.
Education
Certificate IV - Community Services, Mental Health
Gen U
10.2023
Certificate IIII Hairdressing & Teaching - Hairdressing / Teaching
Swinburn University
Melbourne, VIC02.2002
Skills
- High level of customer service
- Excellent communication skills
- Money handling
- Networking ability
- Accommodating to clients needs
- Excellent at problem solving and attention to detail
- Self motivated
- Reliable and Punctual
- Compassionate
Hobbies and Interests
- Spending time with family
- Enjoying sports
- Weekend getaways
Personal Information
Date of Birth: 18/09/1984
Timeline
Support Worker / Casual Position
Standby Support After Suicide
02.2024 - Current
Waitress
The Western Hotel
09.2022 - 02.2024
Student
Gen U
02.2020 - Current
Receptionist
Ballarat Group Practice
02.2018 - 02.2020
Medical Receptionist and Beauty Therapist
Chiropractic Business
02.2013 - 02.2015
Hairdresser Teaching
High-end Salons
03.2000 - 01.2023
Certificate IV - Community Services, Mental Health
Gen U
Certificate IIII Hairdressing & Teaching - Hairdressing / Teaching
Swinburn University
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