Lisa Hartnett
Dakabin,QLD
Summary
Experienced operations leader at Coles Liquor driving efficiency, improving customer service, and achieving substantial cost reductions. Proven track record in compliance management, team leadership, sales, and key metrics. Skilled in fostering a culture of safety and collaboration.
Overview
27
27
years of professional experience
Work History
Area Manager of Operations
Coles Liquor
Brisbane , Qld
12.1997 - 10.2024
- Managed operational activities of multiple branches, ensuring compliance with company policies and procedures.
- Developed strategies to improve customer service, reduce costs and increase efficiency of operations.
- Monitored performance metrics such as production rate, inventory control, quality assurance and cost reduction.
- Promoted collaborative efforts for community projects
- Promoted a culture of workplace safety
- Managed teams effectively
- Consistently delivering top-tier performance
Education
High School Diploma -
Dakabin High School
Dakabin, QLDSkills
- Operational Efficiency
- Workforce Planning
- Safety protocol
- Environmental Compliance
- Knowledge of performance tracking
- Operational controls development
- Outstanding communication skills
- Excellent interpersonal skills
- Compliance Management
- Customer and vendor relations
- Forecasting
- Sales Support
- Key Performance Indicators
Affiliations
- Considered a community crusader and heavily involved across numerous initiatives the most recent 8 of us Daffodil Darlings raised the most amount of money for Daffodil Day not only in QLD but in Australia for a small non for profit group . An annual initiative that we have taken next level and 2025 will be exciting for our new target .
Timeline
Area Manager of Operations
Coles Liquor
12.1997 - 10.2024
High School Diploma -
Dakabin High School
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