Lisa Hayman
Fortitude Valley,QLD
Summary
I have two beautiful children age 11 & 9 attending West End Primary School in Brisbane
Cert IV in Real Estate Practice 2023
Responsible Service of Alcohol 2022, 2013, 2009
Cert III Visual Arts Photography 2017
Senior First Aid 2008, 2009, 2013
Contemporary Infection Control State of the Art 2006
Certificate III Dental Assisting 2005
Deportment and Grooming Course 2004
2020 I volunteered and helped raise money for the ‘Bushfires of Australia Appeal’ Organised by The Bucket List Sydney and Redcross / WIRES
2010 I participated in a 3 week Australian / Tibetan Dental Project in India for the Tibetan Refugees organised by Rotary Australia
2009 I volunteered my time as a Dental Assistant for 2 weeks in the Mae Lae Refugee Camp in Thailand for the ‘Karen People’ Organised by Effective Aid International
Overview
23
23
years of professional experience
Work History
Entertainment Staff Member
Cabaret Nightclub
Brisbane
09.2021 - 08.2024
- Enhanced audience experience by facilitating engaging and interactive activities during live events.
- Collaborated with event management team to create memorable moments for guests, resulting in increased positive feedback.
- Elevated guest satisfaction ratings through consistent delivery of high-energy performances that captivated audiences from start to finish.
- Managed inventory of props, costumes, and equipment, ensuring proper maintenance and availability for each event.
- Leveraged social media platforms to promote upcoming events, driving awareness and ticket sales among target demographics.
- Increased brand loyalty through exceptional guest interactions and personalized experiences during events.
- Provided attentive customer service to VIP guests, elevating their overall experience and encouraging repeat business.
- Provided exceptional customer service to all guests and escalated concerns where needed..
- Worked efficiently in fast paced environments
Lisa J Photography
Self Employed Services
Sunshine Coast, QLD
01.2017 - 08.2021
- Consulted with clients regarding photo needs and desires
- Professional photoshoots with lighting and using a variety of editing programs for retouching / delivery of digital photos and prints to clients
- Short film work
- Handling of appointments paperwork, billing, scheduling.
- Marketing / Social media marketing and industry research to stay in trend.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Dental Assistant/ Receptionist
Bowlane Dental Group
London
05.2011 - 12.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled anccounts and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed general chair-side assisting for general dentistry, endo procedures, prosthodontics and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures
Receptionist / Dental Assistant
Kawana Dental (re-employed)
Sunshine Coast, QLD
02.2004 - 08.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled anccounts and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed general chair-side assisting for general dentistry, endo procedures, prosthodontics and oral surgery.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
I Have Also Worked a Secondary Job as a Waitress
Yorkeys Knob Boat Club / Krocodillos / Hot Pipis
QLD
08.2006 - 08.2010
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
Dental Assistant/ Receptionist
Future Dental
Cairns, QLD
02.2006 - 06.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled anccounts and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Lab work - making of bleach trays and retainers for customers
- Performed general chair-side assisting for general dentistry, endo procedures, prosthodontics and oral surgery.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Treatment plan coordinating
Shop Sales Assistant
Amnesia Clothing Company
Sunshine Coast, QLD
01.2003 - 02.2004
- Promoted seasonal products strategically on the sales floor for maximum visibility and revenue generation.
- Developed strong product knowledge to answer customer inquiries confidently and provide informed suggestions.
- Maintained a clean, organized, and visually appealing sales floor for an enhanced shopping experience.
- Boosted store revenue by effectively upselling and cross-selling merchandise to customers.
- Managed cash register operations responsibly, ensuring proper handling of cash and credit card transactions.
- Facilitated efficient returns processing while adhering to company policies, minimizing loss due to refunds or exchanges.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of merchandise.
- Developed strong rapport with customers and created positive impression of business.
Shop Assistant
Minyama Food Store
Sunshine Coast, QLD
05.2001 - 02.2003
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
- Performed stock check
Education
Mountain Creek State High
11.2003
Skills
- Leadership qualities and self motivated
- Engaging personality
- Exceptional communication and a team player
- Sales experience
- Marketing / social media marketing skills
- Performance talent
- First aid training
- Food and beverage experience
- Positive attitude
- Customer service
- Time management
- Multitasking
- Cleaning and sanitization
- Energetic and Friendly disposition
Referees
Kate Wilson - Practice Manager Kawana Dental +614 5444 7111
Dr Bob Gibbins - Senior Dentist / Owner Future Dental
+617 4051 4580
Timeline
Entertainment Staff Member
Cabaret Nightclub
09.2021 - 08.2024
Lisa J Photography
Self Employed Services
01.2017 - 08.2021
Dental Assistant/ Receptionist
Bowlane Dental Group
05.2011 - 12.2011
I Have Also Worked a Secondary Job as a Waitress
Yorkeys Knob Boat Club / Krocodillos / Hot Pipis
08.2006 - 08.2010
Dental Assistant/ Receptionist
Future Dental
02.2006 - 06.2010
Receptionist / Dental Assistant
Kawana Dental (re-employed)
02.2004 - 08.2011
Shop Sales Assistant
Amnesia Clothing Company
01.2003 - 02.2004
Shop Assistant
Minyama Food Store
05.2001 - 02.2003
Mountain Creek State High