Lisa Heathcote

• Performed comprehensive health assessments and prioritized patient care for intensive care patients and clinically deteriorating ward patients
• Managed a diverse range of critically ill surgical and medical patients
• Contributed to the development and evaluation of evidence-based policies and guidelines for patient care
• Engaged in self reflection, performance appraisal, and peer reviews to enhance the quality of patient care
• Provided informal and formal teaching and mentoring to staff, including new graduates and students
• Mentored nurses in after hours management roles and served as a clinical competency assessor for post graduate ICU course students
• Led after-hours management, staffing, and coordination of the ICU, including emergency admissions and transfers
• Provided emotional support and education to patients and their families, promoting shared decision-making in their care
• Provided compassionate care to dying patients and their families
• Served as Acting Assistant Director of Nursing, overseeing after-hours hospital management, clinical leadership, supervision, and addressing escalated care needs, problem solving, conflict resolution, and facility maintenance issues
• Actively engaged in professional development, attending relevant conferences and continuing education programs to stay updated with latest advancements in critical care.

• Managed the patient journey from initial referral to outpatient follow up, providing comprehensive education about conditions and treatment pathways
• Conducted thorough assessments, ordered and coordinated necessary scans and tests, prepared patients for surgical procedures, and provided post operative care to enable recovery and well-being
• Worked closely with surgical teams and participated in the MDT meetings, fostering relationships with General Practitioners, community nurses, and Allied health professionals to ensure coordinated patient care
• Prepared patient results, assessed progress daily, managed diagnostic and medication needs, and actively participated in ward rounds alongside surgical team
• Maintained open communication with patients and families, serving as the central contact between patient and medical teams
• Played a pivotal role in educating healthcare staff on the wards and in the Intensive Care Unit, both formally and informally, regarding the specialized care of the head and neck patients.

• Conducted on-site flu vaccination administration at various client workplaces
• Maintained detailed records of all vaccinations administered, ensuring accuracy and compliance with legal requirements
• Managed adverse events encountered during vaccination, providing immediate care and reporting as necessary
• Strictly adhered to cold storage protocols to maintain the potency and safety of the vaccines
• Educated employees about the importance of flu vaccinations and addressed any concerns or questions.

Australian Sponsorship Work Visa