Lisa Hengl
Sydney,NSW
Summary
Three years of experience in hospitality, gained through a restaurant with high quality of service and a 5 star hotel in Cairns. I bring forth a high motivated attitude, barista and excellent customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to contribute a team-oriented establishment.
Overview
4
4
years of professional experience
Work History
Hotel Housekeeper
Crystalbrook Riley
02.2024 - 09.2024
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards
- Earned excellent customer service skills due making sure every guest is satisfied and got their service in time
- Refilled the Minibar
- Vacuumed and mopped floors in guest rooms
- Inspected guest rooms to make sure guests well-being
Waitress / Barista / Bartender
Restaurant Waldhorn
02.2021 - 09.2023
- Took orders, offered menu recommendations
- Made cocktails
- earned barista skills due making coffee
- introduced and served seasonal wines
- served food and drinks to costumers
- Made sure every customer is satisfied
- presented bills and processed payments accurately
Education
High School Diploma -
Eduard-Breuninger
Backnang, Germany 07.2023
Skills
- Customer service
- Multitasking
- Excellent Communication skills
- Teamwork
- Working under pressure
Courses
RSA
Galaxy Training Australia
Languages
German
Native or Bilingual
English
Full Professional
Timeline
Hotel Housekeeper
Crystalbrook Riley
02.2024 - 09.2024
Waitress / Barista / Bartender
Restaurant Waldhorn
02.2021 - 09.2023
High School Diploma -
Eduard-Breuninger
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