Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Higgins

Melbourne,VIC

Summary

Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.

Overview

22
22
years of professional experience

Work History

Administrative Assistant

Ramsay Healthcare
Frankston, Victoria
10.2004 - Current
  • Managing a extremely busy hospital switchboard while providing information or transferring calls to appropriate personnel
  • Preparing hospital paperwork for upcoming procedures
  • Hospital eligibility checks using MBS item numbers
  • Liaising with surgeons rooms in relation to theatre list management
  • Consulting for doctors using our Sessional Suites, compiling clinic notes, banking reconciliations
  • Emergency department patient registrations in a timely manner
  • Processing payments for hospital excess, discharge expenses, self funded payments

Administrative Manager

Home and Industrial Soiltest Pty Ltd
Flemington, Victoria
01.2003 - 10.2014
  • Provided support to civil and structural engineers in the development of project plans and initiatives.
  • Developed administrative team to support corporate growth and objectives.
  • Coordinating travel arrangements, scheduling appointments, and providing customer service support.
  • Identified and solved problems to enhance management and business direction.
  • Organized and maintained documents, files and records, data interpretation
  • Project quotations and accounts receivable
  • Invoicing and monthly banking and accounts reconciliation

Education

High School Diploma -

John Paul College
Frankston
01-2002

CVGT Business Administration Traineeship

Skills

  • Scheduling
  • Customer relations
  • Meticulous attention to detail
  • Recordkeeping and bookkeeping
  • Relationship building
  • Documentation and reporting
  • Problem-solving
  • Workflow planning
  • Medical terminology

Timeline

Administrative Assistant

Ramsay Healthcare
10.2004 - Current

Administrative Manager

Home and Industrial Soiltest Pty Ltd
01.2003 - 10.2014

High School Diploma -

John Paul College

CVGT Business Administration Traineeship
Lisa Higgins