Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Lisa Hofbauer

Lisa Hofbauer

Toowong,QLD

Summary

I am a motivated and energetic young woman with hands-on experience in the hospitality industry, eager to bring my passion for customer service and team collaboration to a dynamic restaurant or café environment. With a solid background in food and beverage service, I am skilled at providing excellent customer service, managing multiple tasks in a fast-paced environment, and maintaining high standards of cleanliness and organization. My experience has equipped me with the ability to adapt quickly, stay calm under pressure, and ensure a positive experience for every guest. I am always ready to take on new challenges, work flexible hours, and contribute to creating an inviting atmosphere for customers. Looking for an opportunity to further develop my skills while contributing to a team-driven setting.

Overview

5
5
years of professional experience

Work History

Intern

Kindergarden
07.2023 - 07.2023
  • second Internship supporting educators in daily childcare routines
  • Assisted during playtime, arts and crafts, meals, and outdoor activities
  • Helped maintain a caring and structured environment for the children
  • Supported individual children during transitions and quiet times
  • Observed group dynamics and learned more about working with young children
  • Gained further confidence in communication and teamwork in a childcare setting

Intern

Kindergarden
08.2022 - 08.2022
  • Supported educators in the daily care and supervision of children aged 3–6
  • Assisted in planning and organizing play, learning, and creative activities
  • Helped children during meals, dressing, and hygiene routines
  • Encouraged social interaction and supported children’s emotional development
  • Contributed to a safe, nurturing, and stimulating environment
  • Gained insight into early childhood education and teamwork in a pedagogical setting

Intern

Komarek GmbH
07.2021 - 07.2021
  • Returned for a second internship with prior experience and improved skills
  • Independently handled administrative tasks and supported day-to-day office operations
  • Assisted in organizing internal workflows and helped streamline communication
  • Confidently used Microsoft Office tools (Excel, Word, Outlook) for reports and documentation
  • Worked with accounting software for data entry, invoice handling, and file management
  • Strengthened problem-solving abilities and demonstrated increased responsibility and initiative

Intern

Komarek GmbH
07.2020 - 07.2020
  • Supported the secretary with daily administrative and organizational tasks
  • Gained hands-on experience using Microsoft Office programs (Word, Excel, Outlook)
  • Worked with accounting software for data entry and basic financial tasks
  • Helped manage digital and physical files with attention to detail
  • Improved time management and communication skills in a professional office setting

Waitress

Heuriger Winzerhof Ecker
06.2020 - 09.2025
  • Took customer orders with accuracy and attention to detail
  • Prepared a variety of drinks, including non-alcoholic and specialty beverages
  • Advised guests on menu items and daily specials, ensuring excellent customer experience
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress

Aris Cantina
08.2024 - 01.2025
  • Took customer orders with accuracy and attention to detail
  • Served food and beverages in a timely and friendly manner
  • Prepared a variety of drinks, including non-alcoholic and specialty beverages
  • Advised guests on menu items and daily specials, ensuring excellent customer experience
  • Handled payments efficiently, both in cash and by card
  • Assisted in setting up and closing down the dining area, including cleaning and restocking
  • Maintained a clean and organized work environment throughout the shift
  • Worked closely with team members to ensure smooth and efficient service
  • Demonstrated strong communication skills, flexibility, and a proactive, helpful attitude

Au Pair

Hostfamily
02.2025 - Current
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
  • Developed bilingual abilities in English through immersive conversation and activities.

Education

High School Diploma -

Commercial Academy
Tulln An Der Donau
06.2024

Skills

  • Customer Service Skills – Friendly, helpful, and professional interaction with guests
  • Teamwork – Ability to work efficiently and harmoniously with others
  • Communication – Clear and polite verbal communication with customers and staff
  • Multitasking – Handling multiple tables or tasks under time pressure
  • Reliability & Punctuality – Always showing up on time and ready to work
  • Flexibility – Willingness to work weekends, holidays, or changing shifts
  • Work Ethic – Strong motivation, attention to detail, and staying productive during busy hours
  • Cash Handling & POS Systems – Experience taking payments (cash/card), using tills or tablets
  • Barista or Bar Skills – Making coffee, serving drinks, or mixing cocktails
  • Food Handling & Hygiene Knowledge – Awareness of safe food practices
  • Fast Learner – I can quickly adapt to new tasks, menus, or systems
  • Problem Solving – Able to resolve guest complaints or small issues independently
  • C1 English Level

Hobbies and Interests

Hobbies: 

  • Running
  • Pilates
  • Strength training


Interests:

  • Interest in excellent customer service and interacting with guests
  • Passion for good food and beverages as well as culinary experiences
  • Enjoyment of teamwork and collaboration in a dynamic environment
  • Interest in an active and varied work environment
  • Openness to cultural exchange and working with international guests
  • Willingness to learn and interest in new challenges and personal development
  • Maintaining a professional appearance and interest in personal style
  • Interest in Australian food culture and trends

Languages

English
Full Professional

Timeline

Au Pair

Hostfamily
02.2025 - Current

Waitress

Aris Cantina
08.2024 - 01.2025

Intern

Kindergarden
07.2023 - 07.2023

Intern

Kindergarden
08.2022 - 08.2022

Intern

Komarek GmbH
07.2021 - 07.2021

Intern

Komarek GmbH
07.2020 - 07.2020

Waitress

Heuriger Winzerhof Ecker
06.2020 - 09.2025

High School Diploma -

Commercial Academy
Lisa Hofbauer