Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lisa Ingham

12 Tanah St East Mount Coolum,QLD

Summary

Experienced with providing compassionate personal care and support. Utilizes effective communication to foster positive and trusting relationships with clients. Track record of maintaining client dignity and comfort through patient and attentive care.

Professional caregiver with strong expertise in providing compassionate and efficient assistance to individuals. Skilled in personal hygiene care, meal preparation, and mobility support. Known for teamwork, reliability, and adaptability in dynamic environments. Adept at maintaining positive and supportive atmosphere, ensuring comfort and dignity for all.

Proactive Personal Care Assistant with skill for building client rapport through tact and compassionate communication. Committed to addressing client needs and building foundation of habits to increase comfort and independence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Arcare Aged Care
03.2018 - Current
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Shop Attendant

Dough Fusion
11.2016 - 03.2018
  • Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
  • Used POS system to process customer cash, credit and debit transactions.
  • Prepared and sold coffee and drinks by following prescribed recipes and preparation techniques.
  • Handled returns and exchanges smoothly while adhering to company guidelines, ensuring customer satisfaction throughout the process.

Personal Care Assistant

Arcare Aged Care
02.2013 - 11.2016
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Education

Year 12 -

Orbost High School
Orbost, VIC

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Relationship building
  • Work Planning and Prioritization
  • Employee training

Certification

Cert 3 Aged Care

References

Marie Hewitt RN Arcare Peregian Springs Marie.hewitt@arcare.com.au. PH.0447970462.        Monica Egli. Clinical Care co ordinator Arcare Peregian Springs. PH. 0417749079

Timeline

Personal Care Assistant

Arcare Aged Care
03.2018 - Current

Shop Attendant

Dough Fusion
11.2016 - 03.2018

Personal Care Assistant

Arcare Aged Care
02.2013 - 11.2016

Year 12 -

Orbost High School

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Lisa Ingham