Lisa James
Bullsbrook,WA
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
I am willing to push myself outside my comfort zone and enter a new professional career. I work well both under supervision and individually and am prepared to take on added responsibilities to meet team goals.
I consider myself hardworking and passionate with strong organizational skills eager to secure an entry-level position in a new and exciting field.
Overview
26
26
years of professional experience
Work History
Team Leader, Processing
Australia Post
10.2023 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Senior Processing Officer
Australia Post
10.2022 - Current
- Work with team members to achieve shared objectives and meet tight deadlines.
- Contributed to a positive work environment through active participation in team meetings
- Process large volume of parcels
Senior Postal Delivery Officer
Australia Post
12.1997 - Current
- Ensured timely mail delivery for customer satisfaction with diligent adherence to schedules.
- Trained new Postal Delivery Officers in company policies, safe delivery techniques and company ethics
- Supported the manager in a relief Team Leader position when required
- Supervising the daily running of a Delivery Centre including staffing, data input, logistics and procurement
Administrative Officer
Creating Communities
01.2009 - 11.2010
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Reception - greeting customers inhouse and over phone
- Petty cash, catering and mail processing
- Assisting consultants with templating tenders, filing, updating databases
- Varied personal assistant duties to CEO
Education
Cert 111 Business (Frontline Management)
TAFE
Perth, WA03.2006
Bachelor of Arts - English Language And Literature
Curtin University
Perth, WA11.1989
Skills
- Shift Scheduling
- Overtime Management
- Work Planning
- Problem-Solving
- Conflict Resolution
- Documentation and Reporting
- Teamwork and Collaboration
- Attention to Detail
- Flexible Schedule
Additional Information
Non smoker and in excellent health
My personal mantra is "Be the best version of yourself"
Timeline
Team Leader, Processing
Australia Post
10.2023 - Current
Senior Processing Officer
Australia Post
10.2022 - Current
Administrative Officer
Creating Communities
01.2009 - 11.2010
Senior Postal Delivery Officer
Australia Post
12.1997 - Current
Cert 111 Business (Frontline Management)
TAFE
Bachelor of Arts - English Language And Literature
Curtin University
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