Lisa Jeffree
Miranda,Australia
Summary
Dynamic fitness professional with extensive experience at Anytime Fitness, excelling in customer service and community engagement. Proven track record in driving membership growth and enhancing member experiences through effective program coordination and staff training. Skilled in group fitness instruction and complaint resolution, fostering a positive and motivating environment for all participants.
Overview
24
24
years of professional experience
Work History
Fitness Instructor
Caringbah YMCA
Caringbah
01.2012 - Current
- Customer service
- Led group fitness classes to promote healthy lifestyles and community engagement.
- Collaborated with team members to enhance program offerings and member experience.
Fitness Instructor & Gym Reception
Sutherland Shire Leisure Centres
- Current
- Instructed diverse fitness classes for various skill levels and age groups.
- Monitored participant progress and provided ongoing motivation and support.
- Ensured safety standards during all fitness sessions and activities.
- Provided guidance on how to modify exercises based on injury or disability status.
- Demonstrated proper form and technique for various exercises and stretches.
Sales Consultant – Menswear Department
Myer
01.2022 - 01.2025
- Customer service, sales, stock handling, visual merchandising, POS transactions.
- Engaged with customers to identify needs and recommend suitable products.
- Assisted in visual merchandising to maintain appealing store displays.
- Processed transactions accurately using point-of-sale systems.
- Maintained product knowledge to answer customer inquiries effectively.
- Managed inventory levels and organized stock for efficient replenishment.
- Worked with fellow sales team members to achieve group targets.
Food Services Manager
01.2020 - 01.2025
- Managed daily food service operations and staff scheduling in a high-volume environment.
- Ensured compliance with health and safety regulations for food handling and preparation.
- Trained and supervised team members on proper food service techniques and customer service.
Club Manager
Anytime Fitness
Miranda
01.2012 - 01.2022
- Managed operations including membership sales, debt collection, staff supervision, facility maintenance, social media and community events.
- Implemented marketing strategies to promote membership growth and engagement.
- Coordinated fitness programs and classes to meet diverse member needs.
- Monitored facility cleanliness and equipment maintenance for safety compliance.
- Developed community outreach initiatives to foster local partnerships and awareness.
- Resolved customer complaints or escalated them as appropriate while maintaining a positive attitude.
- Conducted regular inspections of facilities to ensure cleanliness standards were met.
- Recruited, interviewed, hired, trained and supervised personnel in accordance with established guidelines.
- Managed daily operations to ensure high-quality member experiences.
Sales Consultant
Fernwood Women’s Gym
01.2007 - 01.2011
Customer Service, Sales & Fitness Instructor
Gymea Bay Fitness
01.2002 - 01.2010
Education
HSC -
Hoxton Park High School
Certificate III -
Fitness
Skills
- Customer service and retention
- Sales and KPI achievement
- Staff supervision and training
- Group fitness instruction
- Food safety and preparation
- Cash handling and debt collection
- Stock control and ordering
- Social media management
- Event coordination
- Complaint resolution
- Positive communication
- Community engagement
- Time management
References
- Vanessa Emanuel, Club Manager, Anytime Fitness, 0430 189 961
- Nikki Leplaw, YMCA Caringbah, 0412 951 983
- Debbie Clark, Gymea Bay Fitness, 0402 044 136
Education And Certifications
- HSC – Hoxton Park High School
- Certificate III in Fitness
- First Aid & CPR
- Les Mills Body Pump, Body Combat, RPM, Spin
Timeline
Sales Consultant – Menswear Department
Myer
01.2022 - 01.2025
Food Services Manager
01.2020 - 01.2025
Fitness Instructor
Caringbah YMCA
01.2012 - Current
Club Manager
Anytime Fitness
01.2012 - 01.2022
Sales Consultant
Fernwood Women’s Gym
01.2007 - 01.2011
Customer Service, Sales & Fitness Instructor
Gymea Bay Fitness
01.2002 - 01.2010
Fitness Instructor & Gym Reception
Sutherland Shire Leisure Centres
- Current
HSC -
Hoxton Park High School
Certificate III -
Fitness