Lisa Kelly

• Created a robust network of industry contacts and partnerships.
• Boosted company profitability with diligent monitoring of market trends and identification of new business opportunities.
• Implemented efficient inventory management systems to monitor weather forecast events to for the upcoming capacity of new claims, and optimize turnover rates.
• Conducted in-depth research on global markets to identify potential risks and opportunities, supporting informed decision-making.
• Supported cross-functional teams throughout the organization by providing insights on national trade regulations, contributing to successful project completion.
• Streamlined trade processes for improved efficiency and cost reduction through continuous evaluation and optimization of workflows through prime CRM.
• Assisted in the development of marketing strategies to promote company services within target industries locally and nationally.
• Evaluated financial data to assess creditworthiness of potential clients before entering into business agreements or extending credit terms.
• This is how chekku.au is now use for
• Analyzed client feedback to implement improvements in service offerings resulting in increased customer satisfaction rates over time.
• Enhanced client satisfaction by providing expert guidance on national trade regulations and procedures.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Commenced MYOB & Excel new version Tafe course
• Designed New Branding, business cards uniforms and office documents for the Business future.
• Worked Directly One one with each surgery hands on to implement any SWOT issues they may be dealing within the past.
• Establishing new job roles for Dentist, Hygienist and Mangers matching them with the correct surgery's
• Preparing accounting, invoicing and quarterly BAS and GST

weekly and monthly.

• Grew HR Skills
• Updated senior first aid course
• BNI business network intervention monthly
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Greeted Patients and and new Distressed Patients upon arrival, offered assistance, and answered questions to build rapport and retention.
• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
• Responded to telephone, email and in-person inquiries regarding patient appointments or emergence's
• Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
• Kept accounts in balance and ran daily reports to verify totals.
• Managed front desk maintenance of client records and lab data.
• Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
• Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
• Handled tasks and responsibilities for front office employees during periods of understaffing.
• Established strong rapport with returning patients while building new connections with first-time visitors.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Managed senior-level personnel working in marketing and sales capacities.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.