LISA KNOTT
LANSDOWNE,Australia
Summary
Dynamic SLSO learning Assistant with proven expertise at stclares high school Outgoing Learning Support Assistant focused on developing students' academic capabilities. Collaborates with teacher to support student development. Identifies key areas for improvement and works to close knowledge gaps. Maintains student progress records to actively assess learning program effectiveness. Passionate Learning Support Assistant with background in providing academic and emotional support to diverse student populations. Experience includes aiding in curriculum development, implementing individualized learning plans, and facilitating classroom management. Strengths include strong communication skills, empathy, patience, and creative problem-solving abilities. Past work has significantly contributed to improved student engagement and overall academic performance. Capable learning assistant with several years of experience. Works diligently to enable aspiring young minds to blossom into professionals and industry leaders through guided study and mentorship. Passionate about improving academic experiences to instill knowledge and life skills. Self-motivated Peer Mentor delivering program initiatives focused on increasing visibility and community involvement. Committed to providing support for issues related to social, academic, financial and general well-being. Excellent communication and relationship-building skills. Dependable Youth Mentor with demonstrated abilities to handle issues with tact and remain calm under pressure. Offering many years of expertise working with kids and teenagers. Enthusiastic personality with diverse skills.
Overview
25
25
years of professional experience
Work History
Learning Support Assistant
Stclaires High School
Taree, NSW 2430
03.2022 - 08.2025
- Assisted teachers in delivering individualized instruction to diverse learners.
- Supported students with special needs during classroom activities and transitions.
- Collaborated with educators to implement tailored learning strategies and resources.
- Monitored student progress and provided feedback to teachers for adjustments.
- Prepared classroom materials and maintained an organized learning environment.
- Acted as a liaison between students, teachers, and parents regarding student needs.
- Established supportive and nurturing relationships with pupils of diverse backgrounds.
- Provided additional support to students struggling with academic tasks.
- Participated in meetings, conferences, workshops, and professional development opportunities related to job duties.
Nurse Aide/ Allied Health Assistant
Karingal Gardens
01.2005 - 01.2013
- Provide daily care to residents of the facility.
- Complete all documentation required.
- Receive and record delivery of pills / give medications.
- Answer phone calls discuss information with families and health professionals, redirect calls, filing of records use of computer programs including IPM, STATS.
Educator/ Administration Assistant
Orana Crescent Preschool
01.2004 - 01.2005
- Children's educator.
- Collection of fees receipting and documenting.
- Filing, faxing, emails send and receive, count and record and bank monies.
- Answer the phone and direct calls, take messages etc.
Educator
Cubby House Preschool
01.2002 - 01.2004
- Developed lesson plans aligned with curriculum standards and student needs.
- Facilitated engaging classroom activities to enhance student participation and learning.
- Collaborated with colleagues to design interdisciplinary projects for holistic education.
- Communicated effectively with parents about student performance and classroom activities.
- Utilized educational technology tools to support teaching and enhance student engagement.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
Physiotherapy Assistant, Administration Assistant
01.2001 - 07.2001
- 5 years extensive experience in administration assistant roles 3 years occupational therapy /, in public hospital.
- Demonstrated ability to create and maintain safe and motivating surroundings for staff, families and the community.
- Effective skills in providing information to health professionals.
- Able to work within the practice policies and guidelines and perform duties per requirements of the practice.
- I am able Design, implement and maintain effective documentation processes.
- Am willing to undertake any relevant training.
- Made bookings and follow ups for patients pre and post surgery.
- Emphasized on greeting patients on arrival and dealing with diverse cultures.
- Established and implemented record and data entries.
- Offered day to day problem solving skills and alternatives problem-solving skills.
- Utilized available reading and always worked within company policies and follow OH&S at all times.
- Offer sound medical terminology understanding.
- Focused on culturally diversified experiences and am kind and empathetic to everybody.
- Maintained attendance records.
- Participated in team planning sessions with all project employees to make sure well-coordinated and successful delivery of project services to meet deadlines.
Administration/ Data Entry
NSW Health Pathology
- Greeted patients, completed request forms, added required lab numbers, sorted between urgent and standard requests, scanned documents and assigned to patient record, completed data entry of tests required for lab to complete tests.
- Advised results to Doctors, added results to Drs downloads and send results to required places.
- Gave patients required kits and bottles for tests to be completed off site and returned.
- Filed request forms and checked them daily.
- Checked previous days data entry and amend as required.
- Answered phone and directed calls received and send emails, forward emails on to required recipient, booked appointments and home visits.
- Used apps for roster and book vehicles for blood deliveries, log samples to be taken to other labs i.e JHH and Port Macquarie pathology using Akuna.
- Was always polite and approachable maintained a clean well presented work place at all times.
Youth Mentor
Pathfinders Taree
- Assist youth to adapt from living in a supported group home to living independently.
- Conducted supervised visits for children and parents as per court order.
- Assisted youth in completing activities, gain motorcycle licence and white card.
- Took youth to daily activities like a day at the beach or out shopping driving company car and using the apps to book the car and log trips.
- Completed reports on activities and state or changes in youth/ children, families.
Nurse Assistant
- Provide care to post-operative /medical episode patients.
- Assist physio, occupation therapist and speech therapist in delivering programs for rehabilitation.
- Daily running of the hydro-therapy pool / clean hydro-therapy pool.
- All aspects of office duties including but not limited to, photocopying, documentation, making and receiving phone calls faxes and emails, check patients into pool, accept payment, documentation of records into computer records.
Aged Care Nurse/ Administration
- Oversee and maintain daily administrative operations to enhance and support a cohesive and efficient office environment.
- Ability to maintain confidentiality and comply with privacy legislation.
- Communicate with physicians, physicians staff, medical records staff and clients and clients families to effectively meet clients needs.
- Immediately resolve issues between clients and providers with meticulous documentation for accurate record of incident.
- Conduct telephone contact with members/ clients to follow up on provided service and address and changes.
- Prepare reports, end of month activity reports and quality review reports.
- Direct all mail metering, recordings, drop off and pickups.
- Maintain front office operations for alignment with company objectives to streamline the flow and enhance services.
- Operated high volume phone system and maintained daily direct and indirect client relations operations including acting as first point of contact for patients, handling high volume phone systems and scheduling appointments.
- Have recent Experience in health or allied health field including scheduling, creating, maintaining and updating of charts and all medical transcription.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
- Employed mobility devices and equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
Education
First Aid And Cpr -
08.2022
Certificate Iv - Allied Health Assistant
12.2012
Statement of Attainment - Aged Care
08.2008
Certificate Iii - Childrens Services
01.2004
Certificate Iii - Assistant in Nursing, Nurse Assistant
Adult Education
Taree12.1997
Skills
- Conflict resolution
- Team collaboration
- Process improvement
- Regulatory compliance
- Effective communication
- Problem solving
- Time management
- Collaboration and teamwork
- Special education
- Creativity and innovation
- Academic goal-setting
- Study skills assistance
- Instructional support
- Literacy and numeracy support
- Group and individual instruction
- Sensory support strategies
- Safety compliance
- Report writing
- Cultural sensitivity
- Positive reinforcement
- Behavior modeling
- Abuse identification
- Relationship building
- Goal planning
- Youth advocacy
- Employment assistance
References
- Lynda Skinner, Diploma trained childhood educator, 0411484580
- Tayla Rogers, Out of home support coordinator, 0467657058
Timeline
Learning Support Assistant
Stclaires High School
03.2022 - 08.2025
Nurse Aide/ Allied Health Assistant
Karingal Gardens
01.2005 - 01.2013
Educator/ Administration Assistant
Orana Crescent Preschool
01.2004 - 01.2005
Educator
Cubby House Preschool
01.2002 - 01.2004
Physiotherapy Assistant, Administration Assistant
01.2001 - 07.2001
Administration/ Data Entry
NSW Health Pathology
Youth Mentor
Pathfinders Taree
Nurse Assistant
Aged Care Nurse/ Administration
First Aid And Cpr -
Certificate Iv - Allied Health Assistant
Statement of Attainment - Aged Care
Certificate Iii - Childrens Services
Certificate Iii - Assistant in Nursing, Nurse Assistant
Adult Education