Summary
Overview
Work History
Education
Skills
Student Placement
Volunteer Positions
REFERENCES
Timeline
OfficeManager
Lisa Larwood

Lisa Larwood

Summary

Driven professional with a proven track record at Flaxmere College. Adept in team leadership and development, and MS Office proficiency. Excelled in enhancing client relationships and student outcomes through strategic planning and empathetic engagement. Demonstrated exceptional problem-solving and time management skills, ensuring project success and client satisfaction.

Overview

10
10
years of professional experience

Work History

Self Employed Consultant

Elle Coaching And Consultancy
02.2020 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with clients to better understand needs and recommend appropriate solutions to meet goals.
  • Used enhanced communication skills to foster a trusting, collaborative and supportive work environment.
  • Managed client relationships through regular check-ins and updates on progress to ensure goals met.
  • Created and developed detailed work plans to meet business goals and deadlines

Housekeeper

Crown Promenade Melbourne
01.2022 - 06.2022
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.

Head of Department - Teen Parent Unit

Flaxmere College
07.2014 - 01.2019
  • Performance Management of teaching staff ensuring competency of professional teaching standards, increased accountability and ultimately improved outcomes for students.
  • Strategic planning and policy review to meet school-wide and department goals
  • Pedagogical Leader to team of 6 teaching staff
  • Project Management to raise student achievement using culturally responsive pedagogical practices
  • Curriculum Design to meet individual needs of students
  • Performance Management of teaching staff ensuring competency of professional teaching standards
  • School-wide data collection and analysis

Education

J.D. - Law

La Trobe University
Melbourne, VIC
12.2024

Post Graduate Diploma Education And Professional D - Education

Victoria University
Wellington, NZ
03.2010

Bachelor of Education (Teaching) - Education

Massey University
Palmerston North, NZ
03.2003

Skills

  • Excellent written and spoken English
  • Problem-Solving
  • Accuracy and attention to detail
  • Team Leadership & Development
  • Client Relationships - respect for confidentiality
  • Integrity and Honesty
  • MS Office product knowledge and skills
  • Logical and sequential thinking
  • Issue Resolution
  • Time management and organisational skills
  • Empathetic, compassionate, patient

Student Placement

  • Semester 1, 2023 ADVOCATE, Young Workers Centre Trades Hall
  • Semester 2 2022 LEGAL ASSISTANT, Victoria Legal Aid Ringwood Magistrates Court

Volunteer Positions

  • August 2022- November 2023, STUDENT ADVISORY COMMITTEE MEMBER, La Trobe University Law School
  • March 2023 - August 2023, THE VOICE CAMPAIGN SUPPORT PERSON, Sheena Watt MP
  • June 2023 - August 2023, POLICE ACCOUNTABILITY PROJECT
  • October 2022 - March 2023, VINNIES SOUTHERN CROSS


REFERENCES

Available Upon Request

Timeline

Housekeeper

Crown Promenade Melbourne
01.2022 - 06.2022

Self Employed Consultant

Elle Coaching And Consultancy
02.2020 - Current

Head of Department - Teen Parent Unit

Flaxmere College
07.2014 - 01.2019

J.D. - Law

La Trobe University

Post Graduate Diploma Education And Professional D - Education

Victoria University

Bachelor of Education (Teaching) - Education

Massey University
Lisa Larwood