Lisa Lee
Perth,WA
Summary
A dedicated Program Manager with proven leadership skills and a strong ability to build relationships with stakeholders. Experienced in developing and implementing policies for family support programs, a commitment to enhancing service delivery, and fostering a positive team culture. Adept at critical thinking and mentoring, driving impactful outcomes for families with complex needs.
Overview
16
16
years of professional experience
Work History
Alliance Manager, Early Intervention and Family Support Programs
Centrecare
Midland, WA
06.2024 - Current
- Overseeing the Family Support Network and Intensive Family Support Services teams
- Ensuring quality program delivery within contract requirements and organisational frameworks
- Working alongside ACCO partner within the Alliance partnership, building and maintaining positive relationships
- Establishing and building relationships with partner agencies and other stakeholders across the community, including brokering Memorandum of Understanding with various agencies
- Managing staff across 3 teams, equating to 30 staff
- Providing Management Supervision to team leaders
- Performance management of staff
- Report writing for internal and external stakeholders
- Community engagement and networking
Team Leader, Family Support Network
Centrecare
Midland, WA
11.2023 - 06.2024
- Overseeing the service delivery of the Intensive Case Management and Assessment and Coordination streams of the Family Support Network
- Continually seek improvement in areas of practice
- Manage and support a team of 8 staff
- Provide Management Supervision
- Be part of the leadership team at Midland Hub
- Lead Partner Network meetings and manage partnerships with the Network
- Networking with external stakeholders and community groups
Lecturer/Senior Lecturer - Director of Field Education
The University of Western Australia, School of Allied Health, Discipline of Social Work and Social Policy
Perth, WA
11.2021 - 11.2023
- Leading Field Education team within the discipline of Social Work and Social Policy
- Overseeing the sourcing of placements for students
- Building and maintain relationships with industry partners
- Management of students at risk
- Sourcing and management of sessional academic staff
Senior Child Protection Worker
Department of Communities - Child Protection and Family Support
Midland, WA
06.2020 - 11.2021
- Provide case management support to families with children at risk to prevent children coming into care and providing support to children in long term care
- Crisis response to DVIRs, Mental Health Emergency Department admissions and other reports of concern
- Working alongside families to improve outcomes for children
- Supporting families to access appropriate services and assisting them to build positive safety networks
- Ongoing assessment of risk of harm to children and monitoring of safety plans
Assessment and Coordination Officer, Family Support Network
Mirrabooka-Joondalup Family Support Network; Mercycare
Mirrabooka, WA
02.2016 - 05.2020
- Taking a lead role within the Assessment & Coordination Team for the development policies, procedures and processes
- Conducting assessments of families with complex needs to determine service needs and coordinating service provision
- Cultivating relationships with potential partners and pursuing opportunities
Social Worker
Wanslea Family Services
Cloverdale, WA
01.2014 - 02.2016
- Case management of families at risk of children being removed and working with families on reunification pathway
Intake Officer
Family Inclusion Network of WA (FINWA)
Perth, WA
01.2009 - 06.2013
- Intake role involving taking all requests for assistance, providing phone advice and initial assessment, involving utilisation of sound communication techniques and skills.
Education
Master of Social Work (Advanced Practice) -
Charles Sturt University
12-2018
Bachelor of Social Work (Hons) -
Edith Cowan University
11-2013
Doctor of Philosophy - Social Work
University of Western Australia
Perth, WASkills
- Stakeholder relationship management
- Leadership skills
- Program delivery oversight
- Understanding of family dynamics
- Psychosocial assessment expertise
- Experience with complex family needs
- Critical thinking abilities
- Reflective practice techniques
- Systemic analysis
- Research and analytical proficiency
- Policy and procedure development
- Supervision and mentoring
References
References available upon request.
Timeline
Alliance Manager, Early Intervention and Family Support Programs
Centrecare
06.2024 - Current
Team Leader, Family Support Network
Centrecare
11.2023 - 06.2024
Lecturer/Senior Lecturer - Director of Field Education
The University of Western Australia, School of Allied Health, Discipline of Social Work and Social Policy
11.2021 - 11.2023
Senior Child Protection Worker
Department of Communities - Child Protection and Family Support
06.2020 - 11.2021
Assessment and Coordination Officer, Family Support Network
Mirrabooka-Joondalup Family Support Network; Mercycare
02.2016 - 05.2020
Social Worker
Wanslea Family Services
01.2014 - 02.2016
Intake Officer
Family Inclusion Network of WA (FINWA)
01.2009 - 06.2013
Master of Social Work (Advanced Practice) -
Charles Sturt University
Bachelor of Social Work (Hons) -
Edith Cowan University
Doctor of Philosophy - Social Work
University of Western Australia
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