Lisa Ly

• Collaborated with colleagues from other departments in order to coordinate efficient workflow processes.
• Packed products in accordance with specified instructions.
• Inspected packages for accuracy and completeness before shipping.
• Provided assistance in the assembly line when needed.
• Wrapped items securely using appropriate packing materials.

• Pulled orders quickly to maintain demanding productivity goals.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Scanned packages and boxes and moved to loading dock for shipment.
• Verified proper labeling and identification on all orders before shipment.
• Sorted and organized items in designated areas for easy access.

• Received incoming supplies and stocked in correct locations.

• Kept pharmacy counter and related areas clean, neat and organised.

• Assisted pharmacists with preparing medications and filling orders.

• Replenished stock on dispensary shelf to packing area.

• Supported engaging, fun and smooth-running events by helping with organisation and planning.

• Greeted customers, helped locate merchandise and suggested suitable options.

• Stocked merchandise, clearly labelling items, and arranging according to size or colour.

• Replenished sales floor merchandise and organised shelves, racks and bins for optimal appearance.

• Worked closely with shift manager to solve problems and handle customer concerns.

• Maintained clean and tidy work station, while efficiently setting up equipment for bonning chicken.
• Recycled cardboard boxes and plastic in designated bins.

• Selected for marketing material for Canberra exhibition.

• Built strong relationships with the elderly to deliver emotional support and companionship.

• Engaged patients in meaningful conversation, socialisation and activity while providing personal care assistance.

• Entertained, conversed and read aloud to keep patients mentally alert.

• Provided safe mobility support to help patients move around personal and public spaces.

• Maintained clean, neat and operational facilities to serve customers, (wiping tables, sweeping/mopping floor).
• Used strong interpersonal communication skills to convey information to staff.
• Active listener, providing immediate responses to customer demands.
• Assisted in restocking takeaway containers and refrigerated drinks.
• Understanding of Occupational Health, Safety & Welfare practices, and procedures.

• Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.

• Offered exceptional service and support to walk-in and scheduled customers.

• Answered telephone calls to provide information and schedule new appointments.

• Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.

• Assisted front desk by answering phone calls, taking appointments and checking clients in.

• Consistently received positive performance reviews from guests.