Lisa Magner

Teaching:

- and assisting in teaching Resin pouring classes.

- Ginger bread house making.

- Floral wreath making.

- Terranium making

- Alcohol ink

- Jewellery making

• Enhanced student creativity by incorporating various art mediums and techniques into lessons.
• Teaching engaging art lessons for students in grades kindergarten through year 8.
• Teaching adult art classes as well as weekend art classes for private and group participants.
• Executed engaging lesson plans, leading to increased student interest in art history and theory.
• Fostered positive and inclusive classroom environment, enabling students to express themselves freely through art.
• Enhanced student creativity and critical thinking by implementing diverse art projects across various mediums..
• Used technology in classrooms to integrate technology and multimedia tools into art lessons and enhance student learning.

• Ensured a clean and organised work environment by performing regular audits of reception areas and waiting room
• Collaborated with clinical staff to optimise workflow and ensure seamless transitions between departments.
• Maintained strict confidentiality of patient information,
• Managed high call volumes, directing calls to appropriate departments,
• Answered phone calls and scheduling appointments, and handling patient inquiries, while maintaining a polite and professional demeanour.
• Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
• Ensured accurate record-keeping by diligently updating patient information
• Streamlined appointment scheduling for improved patient flow and reduced wait times.
• Managed office bookkeeping with insurance billing and patient payments via HICAPS, Medicare and Workers Comp and CTP systems
• Prepared and processed patient referrals
• Completed administrative patient intakes with case histories, insurance information and mandated forms.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• organising back-office supplies and equipment.
• Supported positive patient experience by offering assistance with filling out health forms.
• Maintained strict confidentiality of patient records
• maintaining cleanliness in treatment areas.
• Improved patient follow-up, reducing missed appointments through effective reminder calls.