Lisa Mason

• Guided and assisted visitors on park walks, ensuring safety and an engaging experience.
• Coordinated and supported helicopter flight operations for tourists.
• Delivered informative commentary on local attractions, history, and cultural points of interest.
• Led daily tours for groups of up to 30 guests, tailoring experiences to diverse audiences.
• Created a welcoming and enjoyable atmosphere through enthusiasm and excellent guest service.
• Shared engaging stories and facts about the Bungle Bungles to enhance visitor experiences.
• Contributed to lodge operations by assisting with bar service, kitchen support, and general yard duties.

• Ensured smooth guest service operations by supervising staff, addressing inquiries, and resolving issues promptly.
• Maintained accurate records of visitor information, including contact details, room assignments, and payment processing.

• Safely operated haul trucks to transport materials from stockpiles to processing plants and designated areas.
• Followed strict safety protocols, including use of protective gear and compliance with traffic regulations.
• Conducted routine inspections of equipment, monitoring brakes, lights, steering, and fluid levels.
• Reported operational concerns and potential equipment issues to supervisors to ensure safe, efficient performance.

• Performed routine laboratory testing and sample preparation in accordance with established procedures.
• Operated and maintained laboratory equipment to ensure accuracy and reliability of results.
• Recorded and analyzed data, maintaining accurate documentation for quality assurance and compliance.
• Adhered to strict safety and regulatory protocols to maintain a clean and hazard-free work environment.
• Assisted senior staff with research, troubleshooting, and special projects as required.

• Duties were customer service and cleaning.

Day Tour Guide & Driver – Lestok Tours, Karijini National Park

• Guided day tours through Karijini National Park, providing informative commentary and ensuring the safety of up to 17 passengers during gorge walks and climbs.
• Drove tour buses, managed passenger needs, organized meals, and maintained a high standard of service throughout the experience.
• Ensured vehicle cleanliness, safety, and compliance with company standards.
• Operated a 55-seater coach for airport transfers (3-hour return trips), ensuring punctuality and passenger comfort.

Delivery Driver – Toll/StarTrack

• Operated MR-licensed trucks to deliver freight, including loading, unloading, scanning, and securing cargo.
• Organized delivery runs efficiently, meeting deadlines while maintaining accuracy and safety.
• Performed physical duties requiring heavy lifting, demonstrating strong fitness and reliability.
• Maintained a flawless driving record with no accidents or demerits.

• Greeted and assisted customers, delivering friendly and efficient service.
• Handled administrative tasks including data entry, payroll processing, and record management.
• Managed stock control, including inventory monitoring and restocking to ensure product availability.

• Handled incoming calls, processing health product orders with accuracy and efficiency.
• Assisted customers in the front reception/shop, providing product advice and recommendations.
• Served as receptionist for the Naturopath Academy, supporting students with textbooks, fee payments, and clinic requirements.
• Delivered professional front-of-house service while managing multiple administrative responsibilities.