Summary
Overview
Work History
Skills
Timeline

Lisa Mcintosh

Ballarat,VIC

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Major Roasts Ballarat. Proven ability to maintain workplace safety and cleanliness while enhancing team collaboration. Experienced in food safety and restocking, ensuring seamless operations and high-quality service in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Dishwasher , Customer Service Food Delivery Driver

Major Roasts Ballarat
09.2022 - 02.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Provided exceptional service to large parties, coordinating with the team for smooth operations.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.

Cleaner

Chalambar Motel Ararat
07.2012 - 11.2012
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Meat Cutter

Meat Exports
03.2006 - 02.2009
  • Followed all food safety regulations.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed meat.
  • Used boning knife.
  • Continuously sharpened knives and maintained equipment for optimal cutting performance.
  • Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.

Customer Service Cashier

McDonald's
12.2000 - 02.2005
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.


Skills

  • Customer service
  • Teamwork and collaboration
  • Team player
  • Restocking skills
  • Strong work ethic
  • Team support
  • Workplace safety
  • Food safety

Timeline

Dishwasher , Customer Service Food Delivery Driver - Major Roasts Ballarat
09.2022 - 02.2023
Cleaner - Chalambar Motel Ararat
07.2012 - 11.2012
Meat Cutter - Meat Exports
03.2006 - 02.2009
Customer Service Cashier - McDonald's
12.2000 - 02.2005

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Lisa Mcintosh