Lisa Meehan
Summary
Highly effective when working within high pressure situations and managing conflicting situations. Sound organisational skills, with a disciplined approach to time, priority and self-management. Maintains a flexible and positive attitude, able to embrace new ideas and challenges with enthusiasm. Successfully works with a diverse range of people, teams and cultures, strong communicator, effectively dealing with people of diverse interests and levels of authority. Demonstrates the ability to successfully work individually and within a multi-disciplinary team. Successfully able to multi-task and juggle a variety of work demands.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Holiday Accommodation Manager
ANF
09.2020 - 04.2025
- Implemented innovative solutions to address guest complaints quickly, maintaining positive relationships with customers.
- Oversaw facility maintenance efforts to maintain a clean and safe environment for guests and staff members.
- Conducted regular inspections of accommodations to ensure adherence to cleanliness and safety regulations.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Aged Care Worker
Agency Work
02.2018 - 06.2018
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education Assistant, Special Needs
Chandler Macleod Employment Agency
05.2018 - 05.2018
- Enhanced student learning by implementing personalized instructional strategies for special needs individuals.
- Established clear expectations regarding behavior management and disciplinary measures for a consistent, structured learning environment.
Instructor Disability Support
Connect GV
01.2009 - 01.2012
- Proactively contributed to weekly meetings regarding operational matters
- Managed all administration, reporting, assessments and evaluations
- Handled any conflict/behavioural issues appropriately and according to ethical, cultural, organisation and legal frameworks
- Delivered a flexible approach to thinking outside the box to redevelop and change programs according to individual needs
- Monitored and recorded all incidents, accidents and health issues and administered first response and emergency first aid as required
- Consistently provided a superior level of service and support for individuals to effectively and safely live a quality life and ensure privacy and dignity is maintained at all times
- Respectfully work cooperatively to support emotional and psychological needs, monitor, and report any changes or need for additional care or services in a timely manner
- Maintained all aspects of cultural awareness and protocol and demonstrated sensitivity to cultural differences
- Acted in a leadership capacity by mentoring and training other Support Workers and Volunteers as required and monitor performance and work standards
Disability Support Worker
Connect GV
01.2005 - 01.2009
- Provided effective personal care support to individuals with various disabilities in line with specific care plans
- Implemented and monitored diverse personalised programs and regularly reported issues to the Coordinator
- Demonstrated excellent communication and interpersonal both verbal and written, maintain accurate documentation and records and liaise with a wide variety of people and different levels of authority
- Professionally and proactively assist with all aspects of:
- Personal care
- Transferring and mobility
- Medication management
- Domestic chores and meal preparation
- Linking clients with service providers
- Successfully handled a variety of administrative tasks in a timely manner such as:
- Case file management and assessments
- Individuals program notes and checklists
- WHS checklists and forms
- Handover documents
- Accident reporting
- Effectively participated in team/coordinator/supervisory meetings, training programs and WHS
- Proactively worked as part of the team to achieve common goals and hold individual accountability for own daily schedules
Disability Support Worker- Child Carer
Country Care
01.2004 - 01.2005
- Provided care support for 2 young children with disabilities, preparing and coordinating activities
- Demonstrated excellent communication skills with the ability to instruct children in the proper personal hygiene standards
- Created effective learning and play activities and provided a safe environment for children
- Handled all personal care of children and developed/planned all meals
- Carried out general home duties and transporting of children as required
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Worked in the Verney Road Special School, school holiday programs
Skills
- Staff training and development
- Property management
- Maintenance coordination
- Housekeeping supervision
- Guest experience enhancement
- Guest complaint resolution
- Staff training
- Time management
- Multitasking
Certification
- Certificate IV in Disability and Aged Care
- Mental Health First Aid course completed 2010
- Managing Violent/Challenging Behaviours completed 2007
- Current Drivers Licence
- Working with Children Clearance
- Police check clearance
Timeline
Holiday Accommodation Manager
ANF
09.2020 - 04.2025
Education Assistant, Special Needs
Chandler Macleod Employment Agency
05.2018 - 05.2018
Aged Care Worker
Agency Work
02.2018 - 06.2018
Instructor Disability Support
Connect GV
01.2009 - 01.2012
Disability Support Worker
Connect GV
01.2005 - 01.2009
Disability Support Worker- Child Carer
Country Care
01.2004 - 01.2005
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