Lisa Mitchell
Holsworthy,Australia
Summary
Dynamic Workforce Development Consultant with a proven track record at the Centre for Education and Workforce Development. Expert in project management and relationship management, successfully leading initiatives that enhance learning outcomes. Adept at developing high-quality educational materials and fostering collaborative environments, driving continuous improvement in training programs across diverse teams.
Overview
26
26
years of professional experience
Work History
Workforce Development Consultant, Workforce Educator
Centre for Education and Workforce Development
03.2009 - 05.2024
- Actively participate in the research, development, implementation, coordination and evaluation of education and training activities to achieve outcomes in accordance with organisational priorities.
- Liaise, consult and collaborate with key stakeholders on education needs, and role development for all staff across SWSLHD.
- Participate in the design, implementation and review of appropriate assessment evaluation strategies to monitor participant progress, provide feedback and review learning outcomes.
- Participate in major/minor course reviews for SWSCEWD to ensure all education programs are based on evidence and current best practice incorporating adult learning principles and innovative education and training strategies.
- Ensure that all relevant courses and programs are compliant with legislative and policy requirements including records maintenance, for example: NSW Health Policy Directives, Vocational and Educational Training (VET) legislation, National Safety and Quality Health Service Standards.
- Produce high quality education materials, reports, submissions and other documents associated with the role.
- Actively participate in project activities and where appropriate take on the responsibilities of Project Lead under the supervision of the Manager Leadership and Workforce Development SWSCEWD.
- Contribute effectively to a positive workplace culture and promote a positive image of SWSLHD marketing its image as a progressive learning and teaching organisation.
- Perform any other duties consistent with an education and training role as directed by SWSCED Manager(s) including participation in HETI secondment in accordance with the District HETI Operational Model.
- Prioritise competing work demands to achieve set goals and objectives in a timely manner.
- Continuously update own education knowledge; evaluate practice and engage in peer review to identify professional development needs/opportunities to improve performance.
- Act in accordance with the NSW Health Code of Conduct
- 2023 Major review of SWSLHD Corporate orientation program
- 2012-2024 Lead - Improving Customer Experience for All of South Western Sydney Local Health. Created bespoke course for District Cancer Services, Ingham Institute and Breast screen.
- 2010-2021 Eleven years’ experience as the lead coordinator, teacher and assessor in TAE40110 and TAE40116
- 2016 Team member for addition to scope at ASQA for TAE40116 Certificate IV in training & Assessment
Training & Education Developer
HETI
01.2013 - 01.2014
- Development and project management of blended learning programs for the whole of NSW Health
- Key team member in the development of 4 eLearning programs: Incident Investigation, Domestic Violence, Child Protection, Taking Minutes.
- Key team member in the development of 2 face to face programs: Team Work, Grievance Management.
Learning & Development Coordinator
Sydney Dental Hospital
01.1998 - 01.2009
- Ensure the Training and development needs of the hospital are met.
- Ensure that training and development policies and procedures are in line with organisational objectives.
- Implement recognised needs analysis techniques.
- Develop programs based on analysis.
- Act as consultant to Senior and Line Management.
- Provide support and act as a resource to in house trainers.
- Coordinate Work experience programs and Hospital orientation programs.
- Coordinate yearly Oral Health clinical forum.
- Create customer attitudes amongst staff.
- Promote Occupational Health & Safety, EEO principles and the CSAHS Code of Conduct and Ethics.
- Maintain training records for all staff.
- 2005 Project Leader for the implementation of IIMS into Oral Health Service.
- March 2008 EA Rating The Equip 4 - Learning & Development.
- May 2009 A Rating Manager, Employee and Staff Training The Numerical Profile scores.
Education
TAEASS502 -
Inspire Education
01.2018
TAELLN411 -
Performance Training
01.2014
Upgrade to TAE40110 Certificate IV - Training & Assessment
SWSAHS CEWD
01.2011
Master of Education - Adult Education
University of Technology Sydney
01.2009
Certificate IV - Assessment & Workplace Training
UTS Training & Development Services
01.2002
B.A. - Education, Major Human Resource Development
University of Technology
Sydney01.2000
Skills
- Interpersonal skills
- Relationship management
- Cross-functional teamwork
- Project management
- Event management
- Microsoft Office Suite
- Research
- Learning and development best practices
- Customer service
- Organisation skills
- Coordination skills
- Collaborative problem solving
References
- Fiona Lendon, Operational Nurse Manager | Surgery, 0421120957, PO Box 792, Seven Hills, NSW, 1730, Level 4, A4Hub, Perioperative Services, Blacktown Hospital, Fiona.Lendon@health.nsw.gov.au
- Christy Griffith, Simulation Program Manager, Education and Organisational Development Service, South Western Sydney Local Health District, (02) 8738 5977, 0477 735 573, Christy.Griffith@health.nsw.gov.au
Timeline
Training & Education Developer
HETI
01.2013 - 01.2014
Workforce Development Consultant, Workforce Educator
Centre for Education and Workforce Development
03.2009 - 05.2024
Learning & Development Coordinator
Sydney Dental Hospital
01.1998 - 01.2009
TAEASS502 -
Inspire Education
TAELLN411 -
Performance Training
Upgrade to TAE40110 Certificate IV - Training & Assessment
SWSAHS CEWD
Master of Education - Adult Education
University of Technology Sydney
Certificate IV - Assessment & Workplace Training
UTS Training & Development Services
B.A. - Education, Major Human Resource Development
University of Technology
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