Lisa Morton

• Work closely with customers to create unique designs for bouquets, arrangements and gifts.
• Discuss customer needs using confidentiality and empathy in certain situations and life events.
• Maintain thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
• Consult with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
• Self-motivated, with strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.

• Explained use of exercise equipment to all participants, prioritizing safety at all times.
• Collaborated with clients to identify potential barriers to achieving fitness goals providing empathy and continual support towards life situations.
• Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
• Helped clients reach health and fitness goals providing encouragement and motivation.
• Learnt choreography and correct technique providing options for all fitness levels.

• Facilitate high energy youth workshops working on gratitude, resilience and mindfulness.
• Providing a safe environment for students to express themselves, to learn and grow.
• Working with children check.
• Offering confidential support.
• Forming connections to help improve learning.
• Setting students up with tools and knowledge of life skills.
• Showing empathy and active listening.
• Assisting in Women's well-being seminars

• Qualified Hairdresser.
• Performed high quality professional services.
• Creative cutting, colouring, hair styling, perming and all up to date and on trend.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Offered confidential support.
• Striving to bring confidence and radiance on clientele with every service performed.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Processed payments, entering sales in register for prompt customer service.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Trained salon staff in traditional and innovative haircutting techniques and salon management.

Performed Hairdressing Skills as above.

• Offered professional customer service.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Preformed professional hairdressing skills.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Increased revenue through effective customer service and inventory management.
• Worked with and educated other staff members.

• First 4 years completed my apprenticeship in hairdressing.
• 2 Years in Tafe.
• Many courses and educational seminars to obtain the absolute best of hairdressing skills.
• Continual study of product knowledge.
• Was successful with many of the hairdressing competitions attended.
• Experienced backstage hair styling in big show productions.
• Supervised junior staff.
• Ran business whilst employer was on leave.

• Professional communication skills.
• Team player.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.