Summary
Overview
Work History
Education
Skills
Craft, movies, walking dog
Timeline
Generic

Lisa Mottershead

PICTON,NSW

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and efficient [Job Title] supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized Administration Manager with [Number] years in supporting employees from onboarding through exit interviews. Promoted employee satisfaction through positive culture change and developed initiatives to increase employee engagement. Increased employee health and satisfaction through [Type] programs. Focused [Job Title] with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

35
35
years of professional experience

Work History

Administration Manager

Total Alcott Plumbing Pty Ltd
2011.10 - Current
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Input financial data and produced reports using [Software].
  • Assisted manager in formulating year-end financial reports to determine financial performance of companies.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Stored office and client records on secured server to prevent data losses, conducting regular backups.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Maintained good working relationships with vendors and resolved disputes.
  • Passionate about learning and committed to continual improvement.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Delivered services to customer locations within specific timeframes.
  • Identified issues, analyzed information and provided solutions to problems.
  • Ran errands and provided general office support in a professional environment.
  • Learned and adapted quickly to new technology and software applications.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Created job descriptions on boards for vacant jobs.
  • Compiled employee records from individual departments to maintain central files.
  • Answered and redirected incoming phone calls for office.
  • Set up orientations and initial training for new employees.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Determined organizational payroll liabilities to keep employers in compliance with all applicable tax laws and regulations.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Processed timecards and payroll data for team of employees.
  • Maintained confidentiality of employee records and payroll information.
  • Coordinated resolution of payroll discrepancies.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Completed payroll accurately and timely to meet employee expectations.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Assisted with recruitment and onboarding of new employees.
  • Processed new hire paperwork and documents.
  • Managed and updated employee benefits information.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Generated reports to track employee time and attendance.
  • Tracked employee vacation, sick and personal time.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Processed manual checks for employees in accordance with company policies.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.

Document Controller

HarbisonCare Aged Care
2005.11 - 2011.10
  • Manipulated and converted documents to meet needs of individual personnel or projects.
  • Collaborated across departments and levels of management to gain consensus on procedural documentation.
  • Created project control documentation to support needs of important projects.
  • Built and updated diverse documents, charts, tables and mail merges using various programs.
  • Pitched in to assist [Type] department with special projects and tasks.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.
  • Reviewed document management protocols and user activities against internal records policies and document management standards.
  • Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
  • Managed training courses, setup and maintenance for document control systems.
  • Identified areas of weakness and recommended or implemented process improvements.
  • Assessed impact of emerging technology and system upgrades on workflow.
  • Promoted efficient document processing by maintaining orderly and clean control room.
  • Managed technical documentation flow of engineering, project management and construction activities.
  • Uploaded company procedures and policies to EDMS, routing for approval and training.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.
  • Coordinated document exchange between departments, contractors, suppliers and customers.
  • Transmitted documents, organized revisions and tracked changes.
  • Checked blueprints and drawings for accuracy and completeness.
  • Assisted in continuous improvement activities while developing and maintaining resulting documents.
  • Maintained legally compliant, highly secure and user-friendly content to facilitate smooth use by internal and external stakeholders.
  • Completed transmittal logs and stored in files for specified durations.
  • Liaised with project teams, vendors and third parties on documentation flow, handover and project close-out.
  • Managed file archival and information retrievals.
  • Worked with internal staff to process documents and sent for closing.
  • Assisted with document troubleshooting and recovery of corrupt documents and files.
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.
  • Established, improved and reinforced document management systems to handle current and expected requirements.
  • Utilized [Software] to scan and clean up project documents.
  • Supported end-user access requirements by establishing compliant systems and effective access policies.
  • Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
  • Evaluated current document processes, suggested methods for change and implemented successful improvements.
  • Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
  • Used Adobe Acrobat, Blue Beam and ProjectWise for document management and enhancements.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Carefully reviewed all documents and reports for completeness and accuracy.
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
  • Remained informed on current regulations, especially concerning research industry and document creation.
  • Provided support for document controls and worked with contract documents.
  • Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
  • Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
  • Established and managed document distribution matrix and document control register.
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Prepared documents for projects in accordance with project manager, team, or client specifications.
  • Gathered, reviewed and input [Area of expertise] reports each day using [Type] software.
  • Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
  • Worked with internal team members to remedy issues with preemptive solutions.
  • Converted documents from one application to another.
  • Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
  • Complied with safety regulations as outlined in organizational procedures to minimize [Type] issues.
  • Oversaw creation, routing and data input of bills of materials, ECOs, ECRs and ISO documents.
  • Created and maintained user accounts and properly routed documents for approval and training.
  • Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
  • Developed and edited template contracts with changes in company's service lines or new developments.

Legal Secretary

Terrett Lawyers
2001.01 - 2003.06
  • Filed documents with courts on behalf of attorney.
  • Scheduled and made appointments for [Number] attorneys.
  • Developed and maintained positive relationships with clients and colleagues.
  • Assisted with preparation of trial materials and documents.
  • Screened telephone calls and forwarded to appropriate departments.
  • Created, indexed, and maintained client binders.
  • Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
  • Created and printed legal documents for attorneys to review.
  • Composed contracts, pleadings and motions in accordance with established guidelines.
  • Received and placed telephone calls to clients and prospective clients.
  • Conducted research on legal cases and prepared summaries for attorneys.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Transcribed legal documents and phone conversations.
  • Completed accident reports, trial and courtroom requests and applications for clients.
  • Researched and identified legal precedents and statutes.
  • Generated documents and presentations using large repertoire of software programs.
  • Developed and maintained filing and retrieval systems.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Obtained signatures from attorneys for legal documents.
  • Answered and directed calls using multi-line switchboard.
  • Prepared and processed invoices for attorney billing.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Diligently edited legal correspondence for grammar and spelling.
  • Planned and organized internal and external events, meetings and conferences.
  • Scheduled all appointments, appearances and briefings.
  • Completed data entry of legal documents into electronic filing systems.
  • Organized files for court proceedings.
  • Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.

Personal Assistant

TAB Ltd
1998.01 - 2001.01
  • Coordinated appointments with medical professionals.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Maintained entire family's schedule and organized events.
  • Used discretion when handling confidential information.
  • Attended meetings, took notes and tracked action items.
  • Displayed absolute discretion at handling confidential information.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Provided emotional support and companionship to clients.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Developed and implemented activities to improve clients' quality of life.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Provided assistance with medication management.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Monitored and reported any changes in clients' physical and mental health.
  • Maintained appropriate filing of personal and professional documentation.
  • Assisted clients with physical therapy exercises.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Participated in team meetings and staff training sessions.
  • Facilitated transportation to and from appointments.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
  • Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
  • Preserved patient safety by following safety protocols.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Served as point of contact between clients and managerial staff.
  • Collaborated in cloud environments such as Trello and Google Workspace.
  • Helped clients to maintain independence and quality of life.

Operations Manager

Bounty Services Pty Ltd
1993.01 - 1999.01
  • Analyzed and reported on key performance metrics to senior management.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Devised processes to boost long-term business success and increase profit levels.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Reported issues to higher management with great detail.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Developed and maintained relationships with external vendors and suppliers.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Increased profit by streamlining operations.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed strategies to streamline and improve office procedures.
  • Recorded expenses and maintained accounting records.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Prepared weekly employee work schedules to meet operational needs.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Consulted with leadership to identify processes requiring improvement to support growth and success.
  • Executed record filing system to improve document organization and management.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Managed department budgets and generated financial reports for management review.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Assisted development and implementation of new administrative procedures.
  • Scheduled office meetings and client appointments for staff teams.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Created and maintained databases to track and record customer data.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Secretary

Computer Publications
1989.12 - 1991.01
  • Screened visitors and issued badges to maintain safety and security.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Created and updated records and files to maintain document compliance.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Maintained electronic filing systems and categorized documents.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Established administrative work procedures to track staff's daily tasks.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Performed research to collect and record industry data.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Maintained daily report documents, memos and invoices.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Managed filing system, entered data and completed other clerical tasks.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Paid attention to detail while completing assignments.
  • Applied effective time management techniques to meet tight deadlines.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Skilled at working independently and collaboratively in a team environment.
  • Volunteered at local community organizations, providing assistance with day-to-day operations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Identified issues, analyzed information and provided solutions to problems.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Ran errands and provided general office support in a professional environment.

Education

Secretarial Diploma - Secretarial Studies And Office Administration

Williams Business College
Sydney, NSW
12.1989

High School Diploma -

Danebank Anglican School For Girls
Hurstville, NSW
12.1988

Skills

  • Company Representation
  • Travel Administration
  • Inventory Oversight
  • Verification Processes
  • Service Provider Sourcing
  • Human Resources Management Software
  • Employee Paperwork
  • Operational Efficiency
  • General Management and Administration
  • Managing Repairs
  • Records and Database Management
  • System Monitoring
  • Sensitive Document Disposal
  • Planning and Prioritization
  • Service Quality Standards
  • Electronic Filing System
  • Disaster Preparation
  • Documentation
  • Control of Expenses
  • Business Needs Identification
  • Carbon Reduction
  • Nursing Homes
  • Community Relationships
  • Corrective Actions
  • Joint Ventures
  • Document Quality
  • Process Improvement
  • Train Staff
  • Scoping Components
  • Special Requirements
  • Inquiry Requests
  • Board of Directors Support
  • Customer Inquiries
  • Supply Replenishment
  • Employee Timesheet Processing
  • Equipment Purchase Planning
  • Greeting Visitors
  • Customer Satisfaction Evaluation
  • Personnel Needs Assessments
  • Department Leadership
  • Data Integrity
  • Call Forwarding
  • Team Goals
  • Interoffice Correspondence
  • Coordinate Service Contracts
  • Material Preparation
  • Meeting Support
  • Set Goals
  • Orientation and Training
  • Data Communications
  • Financial and Operational Reporting
  • Operational Standard Development
  • Supply Distribution
  • Office Supplies and Inventory
  • Equipment Orientations
  • Regulatory Requirements
  • Job Assignments
  • Employee Management
  • Document Review
  • Leased Line
  • Update Policies
  • Microsoft Office
  • Training and Development
  • Product Knowledge
  • Hiring and Terminations
  • Calculator Usage
  • Verbal and Written Communication
  • Database and Client Management Systems
  • Running Errands
  • Office Equipment Operation
  • Administrative Procedures
  • Resource Coordination and Allocation
  • Keyboarding Skills
  • Payments Posting
  • Organizing and Categorizing Data
  • Messaging Management
  • Clerical Staff Oversight
  • Document and File Management
  • Confidentiality and Data Protection
  • Developing Presentation
  • Social Media Updating
  • Inventory Purchasing
  • File Systems Management
  • Multitasking and Time Management
  • Computers and Technology
  • Mail Distribution
  • Order Placement
  • Assessment Scheduling
  • Confidentiality Understanding
  • Electronic and Paper Filing
  • Website Updating
  • Complex Problem-Solving
  • Payment Distribution
  • Microsoft Publisher
  • Set Appointments
  • Vendor Relations Skills
  • Hotel Booking
  • Reading Comprehension
  • Database Maintenance
  • Supply Inventory Control
  • Time Management
  • Records Preparation
  • Preparing Contracts
  • Data Verification
  • Email Correspondence
  • Managing Purchasing Activities
  • Staff Orientation and Training
  • Account Reconciliations Knowledge
  • Business Correspondence
  • Issue Response and Resolution
  • Capital Expenditures
  • Maintenance Requirements
  • Accounting and Bookkeeping
  • Travel Coordination
  • Administering Payroll
  • Remote Conferencing
  • Dictation and Transcription
  • Google Docs
  • Transcribe Letters
  • Report Writing
  • Dictation
  • Organization
  • File Management
  • Storage Arrangements
  • Customer Relations and Communications
  • Manage Correspondence
  • Multi-Line Phone Systems
  • Digital File Management
  • Schedule Management
  • Interoffice Communications
  • Client Interfacing
  • Filing Experience
  • Organize Files
  • Accounts Payable and Accounts Receivable
  • Reception Functions
  • Executive Calendars
  • Cash Drawer Management
  • Research and Analytical Skills

Craft, movies, walking dog

I enjoy spending time on craft, reading books, watching movies with my family and walking our dog.

Timeline

Administration Manager

Total Alcott Plumbing Pty Ltd
2011.10 - Current

Document Controller

HarbisonCare Aged Care
2005.11 - 2011.10

Legal Secretary

Terrett Lawyers
2001.01 - 2003.06

Personal Assistant

TAB Ltd
1998.01 - 2001.01

Operations Manager

Bounty Services Pty Ltd
1993.01 - 1999.01

Secretary

Computer Publications
1989.12 - 1991.01

Secretarial Diploma - Secretarial Studies And Office Administration

Williams Business College

High School Diploma -

Danebank Anglican School For Girls

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Lisa Mottershead