Lisa Nguyen
Wollongong,NSW
Summary
I am a passionate and personable Beauty Consultant, having worked at David Jones Wollongong for two years now. Through my role and position as a Beauty Consultant, the key skills I possess include interpersonal, organisational, problem-solving as well as attention to detail.
The highlight of my role and position is to help customers feel like better versions of themselves.
Overview
4
4
years of professional experience
Work History
Beauty Consultant
David Jones
10.2021 - Current
- Demonstrated expert product knowledge by listening to customer queries, preferences and desires to identify and recommend optimal products.
- Created memorable customer experiences through warm connections and personalised customer service.
- Prioritised customer satisfaction, customer loyalty and retention by demonstrating competency and going above and beyond to fulfil customer needs.
- Responded appropriately to customer needs by implementing seamless solutions.
- Maintained professional store appearance through ensuring organisation and cleanliness of shelf displays, cabinets and counters.
Pharmacy Assistant
Chemist Warehouse
03.2020 - 03.2021
- Assisted customers in selecting over the counter medications and health care products.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Managed inventory levels by counting inventory items and reviewing medication expirations.
- Answered store phones, assisting with general queries and concerns.
- Maintained attractive store appearance by ensuring replenishment, organisation and neatness of shelves.
Education
Bachelor of Commerce And Economics -
University of New South Wales
Sydney, NSWSkills
- Communication (interpersonal, active listening, customer service)
- Emotional Intelligence
- Problem-solving (adaptability and flexibility)
- Professionalism (self-management and competency)
Languages
Vietnamese
Native or Bilingual
Timeline
Beauty Consultant
David Jones
10.2021 - Current
Pharmacy Assistant
Chemist Warehouse
03.2020 - 03.2021
Bachelor of Commerce And Economics -
University of New South Wales
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