Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Lisa Noad

Deception Bay,QLD

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Safety-conscious team member with extensive knowledge within many different positions And my physical capacity to handle varying temperatures and conditions with efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I offer high level of energy and remain calm in changing conditions.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Traffic Controller

ETS Infrastructure Managment
11.2022 - 02.2024
  • Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
  • Identified potential safety hazards with audits and recommended improvements based on findings.
  • Communicated with team members using hand signals and radios.
  • Assembled signs and cones to direct traffic through construction sites.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Routed traffic around construction sites for worker and driver safety.

Vehicle Detailer

Norris Motor Group
02.2020 - 11.2022
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Reported daily work progress and encountered problems to management.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Shined vehicle windows and windshields to remove water spots.
  • Maintained clean, tidy and safe work environment.
  • Applied wax and sealants to exterior of vehicles and equipment.
  • Increased team efficiency by assisting colleagues on larger or more complex detailing jobs when necessary.
  • Wiped down and polished interior and exterior surfaces.
  • Paid attention to detail while completing assignments.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.

Vehicle Detailer

Avis Budget Group
03.2012 - 02.2020
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Reported daily work progress and encountered problems to management.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Delivered timely service by completing vehicle detailing tasks within established deadlines.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Refilled gas tanks and documented fluid levels.
  • Maintained clean, tidy and safe work environment.
  • Applied chemicals and used high-pressure wash and scrubbers to clean rims.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Developed and maintained courteous and effective working relationships.
  • Developed strong communication and organizational skills through working on group projects.
  • Passionate about learning and committed to continual improvement.

Motor bike postie

Australia Post
05.2009 - 03.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Provided professional services and support in a dynamic work environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customer Service Representative

Bunnings Warehouse
07.2002 - 01.2009
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Delivered prompt service to prioritize customer needs.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.

Home duties

Myself Had Children
03.1993 - 07.2002

Looked after our children

Meter Reader

AGL
04.1984 - 03.1993
  • Enhanced overall efficiency by utilizing handheld devices for quick data entry during site visits.
  • Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
  • Improved meter reading accuracy by diligently recording consumption data and cross-checking readings.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Enhanced billing efficiency by promptly submitting accurate meter readings, ensuring timely invoicing for customers.
  • Demonstrated exceptional adaptability by quickly learning new software systems and processes as company needs evolved.
  • Supported efficient route planning with thorough documentation of meter locations and access points.
  • Streamlined the meter reading process by regularly updating company databases with accurate information.
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Increased consumer satisfaction by addressing inquiries about meter readings and providing clear explanations.
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Trained new meter readers to apply best practices and comply with safety procedures.
  • Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
  • Contributed to safety initiatives by promptly reporting damaged or malfunctioning meters for repair or replacement.
  • Upheld strict confidentiality standards when dealing with sensitive customer information such as addresses and account details.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

Gulgong High School
Gulgong, NSW
11.1984

Skills

  • Traffic Monitoring
  • Hand-Eye Coordination
  • Customer Service
  • Data Entry
  • Friendly, Positive Attitude
  • Calm Under Pressure
  • Accurate Data Collection
  • Attention to Detail
  • Valid qld driver's license
  • Traffic Control Technician
  • Two-way radio proficiency
  • Problem Resolution
  • Valid traffic control licence
  • Valid white card

Certification

  • Traffic Control Licence
  • White Card

Referees

Dan keskinen 

ETS Manager

0418289876


Vikki Gibbs

Norris Motor Group Manager

0406030849


Sandy Lewis

Personal reference 

0412858683

Timeline

Traffic Controller

ETS Infrastructure Managment
11.2022 - 02.2024

Vehicle Detailer

Norris Motor Group
02.2020 - 11.2022

Vehicle Detailer

Avis Budget Group
03.2012 - 02.2020

Motor bike postie

Australia Post
05.2009 - 03.2012

Customer Service Representative

Bunnings Warehouse
07.2002 - 01.2009

Home duties

Myself Had Children
03.1993 - 07.2002

Meter Reader

AGL
04.1984 - 03.1993

High School Diploma -

Gulgong High School
Lisa Noad