Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lisa Numa

Lisa Numa

Langwarrin VIC 3910

Summary

Highly Motivated Radiology Receptionist with over 25 years of experience in delivering exceptional customer service. Proven ability to multitask in fast-paced environments while maintaining accuracy and attention to detail. Can be a team player, with an easy going personality and the ability to get along with everyone. My warm, friendly, upbeat persona will be just what the company is looking for.

Overview

25
25
years of professional experience

Work History

Radiology Receptionist

I-MED Radiology Network
08.2008 - Current
  • Update & verify patient information
  • Schedule appointments for a number of different modalities and staff.
  • Greet patients warmly
  • Answer telephone calls, answer questions, and direct calls to staff.
  • Perform various administrative tasks by filing, copying and faxing documents.
  • Follow up with reminder phone calls.
  • Process private health, Medicare, medical insurance claims and private patient payments.
  • Assist with Medicare coding and billing tasks.
  • Assist the hospital with inquiries & booking inpatient appointments
  • Maintain a clean office space and waiting room

Creditor's Clerk

Harvey Norman
01.2008 - 08.2008
  • Maintained filing system
  • Processed invoices/credit notes, and data entry into the financial system
  • Operated the switchboard for the whole department


Orthodontic Assistant

Angle House Orthodontics
01.2005 - 01.2008
  • Prepared patient for orthodontist.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
  • Poured and shaped molds from impressions
  • Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
  • Prepped examination rooms, sterilised equipment and instruments and maintained appropriate tray setup.
  • Ensured high-quality patient care through strict adherence to infection control protocols and sterilisation procedures.

Supermarket Assistant

IGA Everyday
01.2001 - 01.2005
  • Supported store operations by assisting with opening or closing procedures as needed.
  • Assisted in the training of new employees.
  • Ensured proper rotation of perishable items, reducing waste and ensuring optimal freshness for customers.
  • Enhanced customer satisfaction by providing prompt and friendly service at the checkout.
  • Streamlined product restocking, ensuring shelves remained full and visually appealing for customers.
  • Efficiently sliced meats to desired thickness for individual customer requests.
  • Mastered use of various equipment such as meat slicers, scales, and wrapping machines.
  • Cleaned and sanitised dishes and utensils.

Delicatessen Assistant

Woolworths
03.2000 - 01.2001

Education

VCE- 2003 -

Boronia Heights College
Boronia, VIC

Skills

  • Appointment management
  • Medical billing
  • Teamwork
  • Customer service
  • Attention to detail
  • Problem-solving
  • Multitasking
  • Reliability
  • Excellent communication
  • Active listening
  • Medical terminology
  • Professionalism
  • Telephone etiquette

Timeline

Radiology Receptionist

I-MED Radiology Network
08.2008 - Current

Creditor's Clerk

Harvey Norman
01.2008 - 08.2008

Orthodontic Assistant

Angle House Orthodontics
01.2005 - 01.2008

Supermarket Assistant

IGA Everyday
01.2001 - 01.2005

Delicatessen Assistant

Woolworths
03.2000 - 01.2001

VCE- 2003 -

Boronia Heights College

Similar Profiles

CREATE PROFILE
Lisa Numa