Open To Work
Lisa Pham
Macdonald
South Brisbane,QLD
Work Preference
Overview
Committed to learning and growing within the healthcare field and more. Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
02+
Languages
02+
Years of experience
13+
years of post-secondary education
Work History
12.2024 - 08.20261 Year 8 Months
Crew Member
Macdonald | Doolandella
- Provided excellent and patient customer service in fast-paced environment.
- Assisted customers with inquiries and resolved issues effectively.
- Prepared food and drinks while also following food safety procedures.
- Collaborated with team members to ensure smooth service operations.
- Provided support to customers to clarify their inquiries and resolved issues when needed.
- Working at McDonald helped me build confidence in communicating with people, working as a team, sharing opinions, staying organized under pressure, being patient with customers who may come off aggressive, and managing my time effectively.
- Operated cash register, handling transactions accurately and efficiently.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
08.2026 - 08.2026
Ekka
Gate Scanner | Brisbane Showgrounds
- Self motivated, with a strong sense of personal responsibility.
- Worked effectively in fast paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
01.2025 - 12.202511 Months
Nail Technician Assistant
Nails | South Brisbane
- I always stood up and gave my clients full attention, to make them feel respected and heard.
- Welcomed customers with a smile and engaged in friendly conversations to create a positive atmosphere.
- I complimented my customers on their nails and looks to boost their confidence and create a positive vibe.
- I've helped bring back many regular customers by giving them a great experience every time, making them want to return and tell their friends.
- Lastly, I also advised clients on nail care and use of products and colors.
- Created memorable experiences that encouraged regular customers to return and refer friends.
- I keep tools clean and organize to support a safe environment.
- Displayed personal responsibility by consistently meeting deadlines and expectations.
- Adapted quickly to fast-paced work environments while maintaining productivity.
- Quickly learned new processes and adapted to changing work environments.
- Committed to continual improvement by actively seeking feedback and training.
Education
Forest Lake State High School | High Street, Forest Lake QLD 4078, Australia | 06.2022 - 11.2025
Forest Lake State High School - High Street, Forest Lake QLD 4078, Australia
06.2022 - 11.2025
Certificate III in Health Services Assistance (HLT
WesTEC Trade Training Centre | Springfield, QLD | 04.2025
WesTEC Trade Training Centre - Springfield, QLD
04.2025
Certificate II in Health Support Services (HLT2322
WesTEC Trade Training Centre | Springfield, QLD | 02.2024
WesTEC Trade Training Centre - Springfield, QLD
02.2024
Responsible Service of Alcohol RSA
Galaxy Training Australia
Galaxy Training Australia
Responsible Service of Gambling RSG
Galaxy Training Australia
Galaxy Training Australia
Certificate II in Workplace Skills
Forest Lake State High School
Forest Lake State High School
Certificate II in Skills For Work And Vocational P
Forest Lake State High School
Forest Lake State High School
Corinda State High School | 46 Pratten Street, Corinda QLD 4075, Australia | 01.2020 - 04.2022
Corinda State High School - 46 Pratten Street, Corinda QLD 4075, Australia
01.2020 - 04.2022
Durack State School | 69 Inala Ave, Durack QLD 4077 | 01.2013 - 11.2019
Durack State School - 69 Inala Ave, Durack QLD 4077
01.2013 - 11.2019
Skills
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Ekka
Gate Scanner
08.2026 - 08.2026Read more
Nail Technician Assistant
Nails
01.2025 - 12.2025Read more
Crew Member
Macdonald
12.2024 - 08.2026Read more
Forest Lake State High School - ,
06.2022 - 11.2025Read more
Corinda State High School - ,
01.2020 - 04.2022Read more
Durack State School - ,
01.2013 - 11.2019Read more
WesTEC Trade Training Centre - Certificate III in Health Services Assistance (HLT,
Read more
WesTEC Trade Training Centre - Certificate II in Health Support Services (HLT2322,
Read more
Galaxy Training Australia - , Responsible Service of Alcohol RSA
Read more
Galaxy Training Australia - , Responsible Service of Gambling RSG
Read more
Forest Lake State High School - , Certificate II in Workplace Skills
Read more
Forest Lake State High School - , Certificate II in Skills For Work And Vocational P
Read more